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- Tasks: Lead the Night Reception team and create memorable guest experiences.
- Company: Staycity, a vibrant urban aparthotel brand in top European cities.
- Benefits: Competitive pay, flexible hours, bonus scheme, and discounted stays.
- Other info: Enjoy volunteer days, education support, and an extra day off for your birthday.
- Why this job: Join a passionate team and make a real impact on guest satisfaction.
- Qualifications: Great communication skills; experience is a plus but not essential.
The predicted salary is between 28000 - 29000 ÂŁ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveler. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
What We’re Looking For
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What You Can Do for Us
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception
✨Tip Number 1
Get to know the company! Before your interview, dive into Staycity's mission and values. This way, you can show how your passion for hospitality aligns with their goals. Plus, it’ll help you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and confidence, which are key for making a great first impression at Staycity.
✨Tip Number 3
Dress the part! When heading to your interview, opt for smart-casual attire that reflects the hospitality vibe. Looking polished shows you’re serious about the role and ready to represent Staycity with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the Night Reception Team Leader position. It’s a simple gesture that keeps you fresh in their minds!
We think you need these skills to ace Night Reception
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing candidates who are genuine and passionate about hospitality. Don’t be afraid to share a bit about yourself and why you want to join our Staycity family.
Tailor Your Application: Make sure to tailor your application to the Night Reception Team Leader role. Highlight any relevant experience or skills that align with what we’re looking for, even if it’s not directly in hospitality. We appreciate creativity and adaptability!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your experience and enthusiasm without having to decipher complicated phrases. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other amazing opportunities we have at Staycity!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand their unique blend of apartment living and hotel quality. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Leader, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated with guests or resolved issues in the past.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for hospitality shine through during the interview. Share stories that highlight your love for helping others and creating memorable experiences. This will resonate well with the interviewers who are looking for someone who embodies their brand values.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company culture. For example, you could ask about the team dynamics or how they celebrate successes within the team.