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For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences at our urban aparthotel.
- Company: Staycity, a vibrant urban aparthotel brand in prime city locations.
- Benefits: Flexible hours, bonus schemes, discounted stays, and paid volunteer days.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Great communication skills; experience in hospitality is a plus but not required.
- Other info: Full training provided, with opportunities for personal and professional growth.
The predicted salary is between 22000 - 30000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a Reception Team Member to help shape the Staycity guest journey.
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Experience in bar service, with the ability to multitask between reception and bar duties in a fast-paced environment, is highly desirable.
What you can do for us
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
Reception Team Member Staycity - Operations · Staycity Operations · Staycity Manchester Picadilly employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member Staycity - Operations · Staycity Operations · Staycity Manchester Picadilly
✨Tip Number 1
Get to know Staycity! Research our values and what makes us tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of delivering standout guest experiences.
✨Tip Number 2
Practice your communication skills! As a Reception Team Member, you'll be the face of Staycity. Role-play common scenarios with friends or family to boost your confidence and ensure you can impress our guests from the get-go.
✨Tip Number 3
Show off your multitasking abilities! We love team members who can juggle tasks like a pro. Think about examples from your past where you’ve successfully managed multiple responsibilities and be ready to share those stories during your chat with us.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by our hiring team. Plus, it shows you’re serious about joining the Staycity family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Reception Team Member Staycity - Operations · Staycity Operations · Staycity Manchester Picadilly
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to tailor your application to the Reception Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, like communication skills or multitasking abilities in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Staycity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Staycity family!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Reception Team Member, excellent communication is key. During the interview, practice clear and confident communication. Be prepared to share examples of how you've effectively interacted with guests or colleagues in the past. This will highlight your interpersonal skills and ability to create a welcoming atmosphere.
✨Demonstrate Multitasking Abilities
Given the fast-paced environment at Staycity, it's important to showcase your ability to multitask. Think of specific instances where you've successfully managed multiple responsibilities, such as handling reception duties while providing bar service. This will reassure the interviewers that you can thrive in a dynamic setting.
✨Radiate Positivity
Staycity values a positive attitude, so make sure to bring your best self to the interview. Smile, engage with your interviewers, and express your excitement about the opportunity. Share how you contribute to a vibrant workplace and how you plan to go above and beyond for guests and your team.
