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For Companies At a Glance
- Tasks: Shape guest experiences by providing top-notch customer service and multitasking at reception and bar.
- Company: Join a leading hospitality brand known for its exceptional guest journeys.
- Benefits: Enjoy a bonus scheme, flexible working hours, and full training provided.
- Why this job: Be a brand ambassador and make a real difference in guests' experiences.
- Qualifications: Strong communication skills and a positive attitude; experience is a plus but not required.
- Other info: Great opportunity for career growth in a vibrant hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality brand in the United Kingdom is seeking a Reception Team Member to shape the guest journey. The role involves providing excellent customer service, multitasking between reception and bar duties, and acting as a brand ambassador.
Candidates should possess strong communication skills and a positive attitude. Prior experience is helpful but not mandatory, as full training will be provided.
The position offers several benefits, including a bonus scheme and flexible working patterns.
Reception & Guest Experience Specialist in Manchester employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Guest Experience Specialist in Manchester
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about shaping the guest journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent customer service, try role-playing with a friend or family member. This will help you feel more confident when chatting with guests and showcasing your positive attitude.
✨Tip Number 3
Be ready to multitask! Think of examples from your past experiences where you juggled multiple responsibilities. Whether it’s handling reception duties or serving at the bar, showing that you can keep calm under pressure will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reception & Guest Experience Specialist in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive attitude and passion for customer service.
Tailor Your Application: Make sure to tailor your application to the Reception & Guest Experience Specialist role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field!
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research the hospitality brand. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming a part of their team.
✨Showcase Your Communication Skills
As a Reception & Guest Experience Specialist, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully communicated with customers or resolved issues in the past.
✨Demonstrate Multitasking Abilities
Since the role involves juggling reception and bar duties, be ready to discuss how you handle multiple tasks at once. Think of specific instances where you managed competing priorities effectively, and share those stories during your interview.
✨Bring a Positive Attitude
A positive attitude can make all the difference in hospitality. Make sure to convey your enthusiasm for the role and the brand during the interview. Smile, maintain eye contact, and express your eagerness to contribute to creating memorable guest experiences.
