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- Tasks: Enhance guest experiences at the reception and bar with excellent communication and multitasking.
- Company: Leading urban aparthotel brand in Manchester with a focus on kindness.
- Benefits: Flexible working patterns, paid family leave, and full training provided.
- Why this job: Join a dedicated team and make a real difference in guest satisfaction.
- Qualifications: Prior hospitality experience is a plus, but a positive attitude is key.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading urban aparthotel brand in Manchester is seeking a Reception Team Member to enhance the guest journey. The role involves excellent communication, multitasking, and a positive attitude while representing the brand. Prior experience in hospitality is beneficial, but full training will be provided. Join a team dedicated to exceeding guest expectations while fostering a culture of kindness. Employees enjoy various benefits such as flexible working patterns and paid family leave.
Guest Experience Lead - Reception & Bar in Manchester employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Reception & Bar in Manchester
✨Tip Number 1
Get to know the brand! Research the aparthotel and its values. When you walk into that interview, show us how your vibe matches their culture of kindness and guest satisfaction.
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with a friend. This will help you feel more confident when showcasing your multitasking abilities during the interview.
✨Tip Number 3
Be ready to share your experiences! Even if you haven't worked in hospitality before, think about times you've provided excellent service or handled tricky situations. We want to hear those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team and enhancing the guest journey.
We think you need these skills to ace Guest Experience Lead - Reception & Bar in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a positive attitude to our team and enhance the guest journey.
Highlight Relevant Experience: Even if you don't have direct hospitality experience, think about any roles where you've communicated well or multitasked. We love seeing how your past experiences can translate into this role!
Tailor Your Application: Make sure to tailor your application to the job description. Mention how you align with our values of kindness and exceeding guest expectations. It shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Staycity Group
✨Know the Brand Inside Out
Before your interview, take some time to research the urban aparthotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Lead, excellent communication is key. Prepare examples from your past experiences where you successfully handled guest interactions or resolved issues. Practising clear and confident responses will demonstrate your ability to represent the brand positively.
✨Emphasise Multitasking Abilities
In a busy reception and bar environment, multitasking is essential. Think of specific instances where you managed multiple tasks simultaneously, especially in high-pressure situations. Highlighting these experiences will reassure the interviewers that you can handle the demands of the role.
✨Bring a Positive Attitude
A positive attitude can make all the difference in hospitality. During the interview, let your enthusiasm shine through. Share stories that reflect your kindness and dedication to exceeding guest expectations. This will align perfectly with the company culture they are fostering.
