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- Tasks: Lead guest services and create unforgettable experiences in a vibrant aparthotel.
- Company: A top aparthotel operator known for its inclusive and diverse culture.
- Benefits: Flexible working hours, bonus schemes, and education support to help you grow.
- Why this job: Join a dynamic team and make a real difference in guests' lives.
- Qualifications: 2+ years in guest services and knowledge of Front Office operations.
- Other info: Fast-paced environment with opportunities to engage with the community.
The predicted salary is between 36000 - 60000 £ per year.
A leading aparthotel operator is seeking a Guest Services Manager in Greater London. The role involves overseeing guest services, ensuring a high-quality experience in a fast-paced environment.
Candidates must have at least 2 years of relevant experience and knowledge of Front Office operations. This position offers the opportunity to create memorable guest experiences and engage with the community while working within a diverse and inclusive team.
Benefits include:
- Flexible working patterns
- Bonus schemes
- Education support
- And more
Guest Services Lead – Boutique Aparthotel in London employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Lead – Boutique Aparthotel in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Guest Services Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest services and Front Office operations. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your personality! When you apply through our website, make sure your application reflects your passion for creating memorable guest experiences. Let your enthusiasm shine through in every interaction.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat about it.
We think you need these skills to ace Guest Services Lead – Boutique Aparthotel in London
Some tips for your application 🫡
Show Your Passion for Guest Services: When writing your application, let your enthusiasm for guest services shine through! We want to see how much you care about creating memorable experiences for guests. Share specific examples from your past roles that highlight your dedication and skills.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Guest Services Lead role. We’re looking for candidates with relevant experience, so highlight your Front Office operations knowledge and any leadership roles you've held. This will help us see why you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon. This way, we can quickly grasp your qualifications and experience without getting lost in lengthy paragraphs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re genuinely interested in joining our diverse and inclusive team at the aparthotel. We can’t wait to hear from you!
How to prepare for a job interview at Staycity Group
✨Know Your Guest Services Inside Out
Make sure you brush up on your knowledge of guest services and Front Office operations. Familiarise yourself with common challenges in the industry and think about how you would handle them. This will show that you're not just experienced, but also proactive and ready to tackle any situation.
✨Showcase Your Community Engagement Skills
Since the role involves engaging with the community, come prepared with examples of how you've successfully built relationships in previous roles. Whether it's through local partnerships or community events, demonstrating your ability to connect with guests and locals will set you apart.
✨Emphasise Your Experience in Fast-Paced Environments
Highlight your experience working in fast-paced settings. Share specific instances where you managed multiple tasks efficiently while maintaining a high-quality guest experience. This will reassure the interviewers that you can thrive under pressure.
✨Ask Thoughtful Questions
Prepare some insightful questions about the aparthotel's approach to guest services and team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation!
