At a Glance
- Tasks: Be the face of Staycity, welcoming guests and creating memorable experiences.
- Company: Join a vibrant urban aparthotel brand with locations in top European cities.
- Benefits: Enjoy flexible hours, paid volunteer days, and discounts for friends and family.
- Other info: Full training provided, plus opportunities for personal growth and a positive team culture.
- Why this job: Make a real impact on guest experiences while developing your hospitality skills.
- Qualifications: No experience needed; just bring your passion and great communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Reception Team Member to help shape the Staycity guest journey.
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
Qualifications
- Previous experience in a similar property is desirable but not essential, as full training will be provided.
- Experience using Opera PMS is an advantage but not essential, as comprehensive training will be provided.
- Excellent communication and interpersonal skills are essential for this role.
- Previous bar experience is not required, we'll provide all the training you need, including how to pour the perfect pint.
Responsibilities
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
