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- Tasks: Lead the night reception team and create memorable guest experiences.
- Company: Staycity, a vibrant urban aparthotel brand in prime city locations.
- Benefits: Competitive pay, flexible hours, bonus scheme, and discounted stays for friends and family.
- Other info: Enjoy paid volunteer days and an extra day off for your birthday.
- Why this job: Join a passionate team and make a real impact on guest journeys.
- Qualifications: Strong communication skills; experience in hospitality is a plus but not essential.
The predicted salary is between 28000 - 32000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.
We're now hiring a Night Reception Team Leader to help shape the Staycity guest journey.
Benefits:- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
- Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
- Prior experience using Opera is helpful but not a "must have" as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Team Leader - Liverpool employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Leader - Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Night Reception Team Leader role at Staycity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to guest experiences. Think about how you can showcase your communication skills and passion for hospitality – it’s all about making a great first impression!
✨Tip Number 3
Don’t forget to research Staycity! Familiarise yourself with our mission and values so you can align your answers during interviews. Showing that you understand our brand will definitely set you apart from other candidates.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our Staycity family!
We think you need these skills to ace Night Reception Team Leader - Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating great guest experiences, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Night Reception Team Leader role. Highlight any experience that showcases your communication skills and ability to lead a team. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Authentic: Don’t be afraid to let your personality come through in your application. We’re looking for genuine individuals who can represent Staycity with joy and enthusiasm. A little bit of your unique flair can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a good fit for their culture.
✨Showcase Your Communication Skills
As a Night Reception Team Leader, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Emphasise Your Leadership Qualities
Think about times when you've led a team or taken initiative in previous roles. Be ready to discuss your leadership style and how you motivate others. Staycity values passion and enthusiasm, so let your personality shine through as you talk about your experiences.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about the team dynamics, training opportunities, or how they measure success in the Night Reception Team Leader position. This shows your genuine interest and helps you assess if it's the right fit for you.