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- Tasks: Lead the night reception team and create memorable guest experiences.
- Company: Staycity, a vibrant urban aparthotel brand in top European cities.
- Benefits: Flexible hours, competitive pay, bonus scheme, and discounted stays for friends and family.
- Why this job: Join a passionate team and make a real impact on guest journeys.
- Qualifications: Great communication skills; experience is a plus but not essential.
- Other info: Enjoy volunteer days, education support, and an extra day off for your birthday.
The predicted salary is between 28000 - 29000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveler.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a Night Reception Team Leader to help shape the Staycity guest journey.
Benefits:- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Team Leader — Flexible Hours & Perks in Liverpool employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Leader — Flexible Hours & Perks in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Night Reception Team Leader role!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Staycity or attend an event, be ready to share why you're the ideal fit for the team. Show off your passion for hospitality and how you can enhance the guest experience.
✨Tip Number 3
Don’t shy away from social media! Follow Staycity on platforms like LinkedIn and engage with their posts. This shows your interest and keeps you updated on any job openings or company news.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Staycity family. Let’s make that dream job happen!
We think you need these skills to ace Night Reception Team Leader — Flexible Hours & Perks in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you love creating standout guest experiences and how you can bring that passion to Staycity.
Tailor Your CV: Make sure to customise your CV for the Night Reception Team Leader role. Highlight any relevant experience, even if it’s not directly in hospitality, and showcase your communication skills — they’re key for us!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve made a positive impact in previous roles and how you embody our core values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand their unique blend of apartment living and hotel quality. This will help you align your answers with their values and show that you're genuinely interested in being a part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Leader, excellent communication is key. Prepare examples from your past experiences where you've successfully communicated with guests or resolved conflicts. This will demonstrate your interpersonal skills and ability to make a good first impression.
✨Emphasise Flexibility and Team Spirit
Staycity values flexibility and teamwork. Be ready to discuss how you've adapted to changing situations in previous roles and how you work well within a team. Highlight any experience you have in hospitality or customer service, even if it's not directly related.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, the team culture, or the training process. This shows your enthusiasm for the position and helps you assess if Staycity is the right fit for you.