Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and create memorable experiences in a dynamic environment.
- Company: Wilde is a rapidly expanding aparthotel operator across iconic European cities.
- Benefits: Enjoy flexible working, paid family leave, wellness support, and discounted stays.
- Why this job: Join a diverse team, make an impact, and unleash your unique potential.
- Qualifications: Prior experience is helpful, but full training will be provided.
- Other info: Engage with the community and participate in local charity events.
The predicted salary is between 24000 - 36000 £ per year.
Welcome toWilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna
We are on the search for our nextGuestServicesHost to work across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just anaparthotel group: we\’re a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Join now and unleash your unique potential!
Benefits: We want you and your loved ones to thrive, we’ll support your health, wellness, learning and development and if you decide it’s time to start or grow a family rest assured we celebrate that too:
- Paid family leave
- Maternity Leave: 26 weeks fully paid (>1 year of service) 
- Paternity Leave: 6 weeks fully paid (>1 year of service) 
- Surrogacy Leave: 24 weeks fully paid (>1 year of service) 
- Adoptive Leave: 24 weeks fully paid (>1 year of service)
- Flexible working patterns including full and part time roles to support all team members
- Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK)
- Discounted rates for overnight stays for you, and your family and friends
- Refer and earn scheme if you successfully refer a friend to work with us
- Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK)
- Education Support to help you foster new skills, build confidence and flourish
- Volunteer days: 2 paid volunteer days per year to support causes in your local community
- EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
We would love you to have:
- Prior experience in a similar role is helpful but full training will be provided!
What you can do for us:
• Endless Opportunities in One Space: Whether you’re welcoming guests or crafting the perfect cocktail, you\’ll thrive in our dynamic lobby, bar, and host stand. It\’s about maintaining a fun, fresh, and fast-paced environment while delivering excellent service.
• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.
• Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.
• Set the Mood: You’re responsible for creating the perfect atmosphere—whether adjusting the lighting, lifting the volume, or ensuring everything is pristine. You understand that the little details matter.
• Master Every Shift: Whether you\’re opening, swinging, or closing, you’re in control—keeping operations seamless and collaborating with your team to ensure nothing is overlooked.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.
If you possess the ability to navigate through challenges with a blend of kindness and clarity, we\’d love to hear from you! Whether you\’re a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there\’s a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you\’ll be encouraged to reach your full potential. Let\’s make the world a little brighter, one guest at a time.
Start your Wilde journey today! Take the leap and click \”apply\” now!
#J-18808-Ljbffr
Guest Services Host employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host
✨Tip Number 1
Familiarise yourself with Wilde's unique brand and values. Understanding their Irish heritage and how it blends with local cultures will help you connect better with the team and guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! As a Guest Services Host, you'll need to engage with guests from diverse backgrounds. Being able to adapt your communication style will make you stand out during the interview process.
✨Tip Number 3
Showcase your ability to create memorable experiences. Think of examples from your past where you've gone above and beyond for someone, as this aligns perfectly with Wilde's focus on delivering excellent service.
✨Tip Number 4
Demonstrate your passion for community engagement. Wilde values participation in local charity events, so mentioning any relevant volunteer work or initiatives you've been involved in can set you apart as a candidate who embodies their mission.
We think you need these skills to ace Guest Services Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Wilde is looking for in a Guest Services Host. Highlight your enthusiasm for creating memorable guest experiences and your ability to thrive in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in hospitality. Emphasise skills like communication, teamwork, and any customer service roles you've held. Use keywords from the job description to align your CV with what Wilde values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've created positive experiences for others and express your eagerness to contribute to Wilde's mission of excellence.
Showcase Your Unique Self: Wilde values diversity and individuality. In your application, don't hesitate to share what makes you unique and how you can bring your flair to the team. This will help you stand out as a candidate who aligns with their inclusive culture.
How to prepare for a job interview at Staycity Group
✨Show Your Enthusiasm
Wilde is looking for someone who embraces a high-paced environment. Make sure to express your excitement about the role and the company during the interview. Share specific reasons why you want to be part of their dynamic team.
✨Demonstrate Excellent Communication Skills
As a Guest Services Host, communication is key. Prepare to showcase your ability to engage with guests and work collaboratively with your team. You might even want to share examples of how you've successfully handled guest interactions in the past.
✨Highlight Your Adaptability
Wilde values innovation and improvement. Be ready to discuss how you've adapted to changes in previous roles or how you would handle unexpected situations. This will show that you're not only flexible but also proactive in seeking solutions.
✨Emphasise Your Community Engagement
Wilde encourages participation in local charity events and initiatives. If you have experience in community service or volunteer work, make sure to mention it. This aligns with their values and shows that you care about making a positive impact beyond just the workplace.
