Guest Experience Lead β€” Reception Supervisor

Guest Experience Lead β€” Reception Supervisor

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team and create unforgettable guest experiences.
  • Company: Join Staycity Group, a leader in hospitality with a focus on guest satisfaction.
  • Benefits: Enjoy flexible working hours, bonus potential, and great staff perks.
  • Other info: Great opportunity for career growth in a vibrant environment.
  • Why this job: Be part of a dynamic team shaping memorable stays for guests.
  • Qualifications: Strong communication skills and a passion for hospitality; training provided.

The predicted salary is between 31500 - 38500 Β£ per year.

Staycity Group is seeking a Reception Supervisor to help shape the Staycity guest journey in our Edinburgh area properties.

The role focuses on delivering outstanding guest experiences, effective front-desk leadership, and ensuring smooth operations.

Ideal candidates will have excellent communication skills, strong interpersonal abilities, and comfort with Opera; full training will be provided.

We offer flexible patterns, bonus potential, and staff benefits to support work-life balance.

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Guest Experience Lead β€” Reception Supervisor employer: Staycity Group

Staycity Group is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to bring their unique selves to work. With a commitment to employee growth, we offer flexible working patterns, generous benefits including paid family leave and education support, and opportunities to engage with the community. Located in the heart of London, our fast-growing hospitality group provides a dynamic environment for Sales Executives to thrive and make a meaningful impact across our diverse portfolio of properties.

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Contact Details:

Staycity Group Recruitment Team

We think you need these skills to ace Guest Experience Lead β€” Reception Supervisor

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Customer Service