Guest Experience Host - Flexible Hours, Dynamic Lobby

Guest Experience Host - Flexible Hours, Dynamic Lobby

Full-Time 20610 - 25190 £ / year (est.) No working from home possible
Staycity Group

At a Glance

  • Tasks: Be the face of Wilde, delivering high-energy service and welcoming guests.
  • Company: Wilde London, a vibrant hospitality brand with a supportive team culture.
  • Benefits: Flexible hours, full training, and opportunities across Europe.
  • Other info: Inclusive team culture with growth opportunities in a growing portfolio.
  • Why this job: Join a dynamic role that blends hospitality with brand ambassadorship.
  • Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.

The predicted salary is between 20610 - 25190 £ per year.

Wilde London is seeking a Guest Services Host to work across our public areas, lobby, reception and R&B spaces.

You will be the face of Wilde, delivering high-energy service in a fast-paced environment and helping guests feel welcome from check-in to check-out.

We offer full training and a supportive, inclusive team culture, with benefits and opportunities across our growing European portfolio.

Join us in a dynamic role that blends hospitality with brand ambassadorship.

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Guest Experience Host - Flexible Hours, Dynamic Lobby employer: Staycity Group

Staycity is an exceptional employer that values its team members and fosters a vibrant work culture where hospitality and independence thrive. With flexible working patterns, generous benefits like paid family leave and volunteer days, and opportunities for personal growth through education support, we ensure our employees feel valued and empowered. Join us in creating memorable guest experiences in prime city locations, where your contributions are celebrated and rewarded.

Staycity Group

Contact Details:

Staycity Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host - Flexible Hours, Dynamic Lobby

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Staycity Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Staycity Group

Don't be shy about reaching out to Staycity Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Host - Flexible Hours, Dynamic Lobby

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Staycity Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Staycity Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!