At a Glance
- Tasks: Deliver amazing food and drink experiences while interacting with guests and maintaining a welcoming environment.
- Company: Join Wilde, a rapidly expanding aparthotel brand across iconic European cities.
- Benefits: Flexible hours, bonus scheme, discounted stays, education support, and paid volunteer days.
- Other info: Opportunities for career growth in a dynamic, supportive environment.
- Why this job: Be part of a diverse team creating memorable guest experiences in a vibrant setting.
- Qualifications: Passion for guest service; experience in hospitality is a plus but not required.
The predicted salary is between 22000 - 26000 £ per year.
Welcome to Wilde, a thriving, exciting, and rapidly expanding aparthotel operator making waves across the heart of Europe. With multiple new openings every year, we're on an incredible growth journey, with exceptional properties in iconic cities including London, Berlin, Edinburgh, Lisbon, and Vienna.
At Wilde, we're more than an aparthotel brand. We're a diverse, inclusive team that encourages you to bring your authentic self to work and make a real impact. Our Irish heritage blends with local culture to create experiences that are unique to every city and every Wilde.
We're looking for our next Food & Beverage Host to join our team. This isn't a traditional restaurant role. It's a varied, guest-facing position where you'll help deliver our buffet breakfast, prepare and serve drinks and light snacks from our bar, maintain welcoming public spaces, and assist guests throughout their stay. If you enjoy variety, love meeting people, and take pride in creating great guest experiences, we'd love to hear from you.
Benefits
- Flexible working patterns
- Bonus scheme rewarding high performers, based on our core values and individual property goals
- Discounted overnight stays for you, your family, and friends
- Refer & Earn scheme – earn up to £/€550
- Education Support to help you develop new skills and progress your career
- 2 paid volunteer days per year
- Employee Assistance Programme (EAP) supporting you and your family when you need it most
- Opportunities for career growth across our expanding European portfolio
What You'll Be Doing
- Deliver Great Food & Beverage Experiences: Prepare, replenish and maintain our buffet breakfast, serve drinks from the bar, prepare items from our snack menu, and ensure every guest enjoys friendly, efficient service throughout the day.
- Be There for Our Guests: You'll spend much of your day interacting with guests, answering questions, fulfilling requests, recommending local attractions, and helping create memorable stays.
- Keep Our Spaces Looking Their Best: Take pride in maintaining clean, well‑presented breakfast, bar, and lounge areas.
- Support Guest Requests: Work closely with Reception and Housekeeping to deliver guest amenities, assist with room requests, and respond quickly to guest needs.
- Thrive in a Fast-Paced Environment: Every shift is different. You could be setting up breakfast, serving coffee and cocktails, preparing snacks, restocking supplies, assisting with guest enquiries, delivering room requests, or preparing the bar for evening service.
- Work as One Team: Support colleagues across departments whenever needed, helping create a seamless experience for every guest while contributing to a positive team culture.
- Drive Continuous Improvement: We're always looking for ways to improve. Bring ideas, support your teammates, and help us continually raise the standard of our guest experience.
What We're Looking For
- Previous experience in hospitality, food & beverage, customer service, cafés, bars, hotels or retail is beneficial but not essential – full training will be provided.
- A genuine passion for delivering excellent guest service.
- A friendly, positive attitude and confidence interacting with people from around the world.
- Someone who enjoys a varied role and is happy to support different areas of the operation.
- The ability to multitask and stay organised in a busy environment.
- A proactive approach with strong attention to cleanliness, presentation and detail.
- Excellent communication and teamwork skills.
- Flexibility to work mornings, evenings, weekends and public holidays as required.
Why Join Wilde?
At Wilde, you'll be part of a growing international brand where your contribution truly matters. This is a varied hospitality role where no two days are the same. You'll develop skills across food and beverage service, guest relations and hotel operations, working with a supportive team dedicated to creating memorable experiences for every guest.
If you're looking for a role that combines hospitality, food and beverage, guest interaction and teamwork in a vibrant aparthotel environment, we'd love to welcome you to the Wilde team.
Food & Beverage Host employer: Staycity Group
Staycity is an exceptional employer that values its team members and fosters a vibrant work culture where hospitality and independence thrive. With flexible working patterns, generous benefits like paid family leave and volunteer days, and opportunities for personal growth through education support, we ensure our employees feel valued and empowered. Join us in creating memorable guest experiences in prime city locations, where your contributions are celebrated and rewarded.
