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- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring a memorable stay.
- Company: Join a vibrant urban aparthotel brand with locations across Europe.
- Benefits: Enjoy flexible hours, paid volunteer days, and discounts for friends and family.
- Why this job: Make a real impact on guest experiences while developing your hospitality skills.
- Qualifications: Great communication skills; previous experience is a bonus but not essential.
- Other info: Full training provided and opportunities for personal growth in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots – ideal for the modern traveller. Our mission is to help guests experience the city on their own terms – combining independence and hospitality in every stay. We are a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we are proud of.
Benefits:
- Paid family leave (1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme – earn up to
- Cycle to work scheme – to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
What you can do for us:
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions
Qualifications:
- Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
- Prior experience using Opera is helpful but not a "must have" as full training will be provided
- Excellent communication and interpersonal skills are required for this role
Night Reception Team Member in Edinburgh employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Staycity. Understand their mission and values, and think about how you can embody those as a Night Reception Team Member. This will show them you're genuinely interested and ready to be a brand ambassador.
✨Tip Number 2
Practice your communication skills! Since this role is all about making great first impressions, try role-playing common guest interactions with a friend. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for hospitality shine through. Share any relevant experiences or stories that highlight your love for helping others and creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the Staycity team. We can’t wait to see your application!
We think you need these skills to ace Night Reception Team Member in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you can bring joy and enthusiasm to the role, so share any experiences that highlight your passion for making guests feel welcome.
Be Confident and Clear: Communication is key in this role, so make sure your application reflects that. Use clear language and a confident tone to convey your thoughts. Remember, first impressions matter, even in writing!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to fit the Night Reception Team Member role. Highlight relevant skills and experiences that align with our mission of delivering standout guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Staycity!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what it means to be a Brand Ambassador and how you can embody that role. This will show your enthusiasm and commitment to the company.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice answering common interview questions out loud. You could even do a mock interview with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Show Your Passion for Hospitality
Be prepared to share why you love working in hospitality. Think of specific examples where you've gone above and beyond for guests or colleagues. This will demonstrate your genuine interest in providing standout guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team culture or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.
