Night Reception Team Member - London
Employer: Staycity Group
Location: London, Greater London
Salary: Competitive
Closing date: 1 Jul 2026
Job Details
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots – ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms – combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.
We're now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits
- Paid family leave (after >1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme – earn up to £550
- Cycle to work scheme – to support a healthy lifestyle and our planet
- Education support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- Extra day off to celebrate your birthday
Qualifications
- Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
- Prior experience using Opera is helpful but not a "must have" as full training will be provided
- Excellent communication and interpersonal skills are required for this role
Responsibilities
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions
Join us and be part of the journey.
