At a Glance
- Tasks: Monitor guest satisfaction and resolve disputes while ensuring smooth check-in payment processes.
- Company: Staycity Group operates in the hospitality sector, focusing on enhancing guest experiences.
- Benefits: Enjoy flexible working hours and attractive perks as part of your role.
- Other info: This position is based in the City of Westminster, UK.
- Why this job: Join a dynamic team in Westminster, enhancing guest experiences with your expertise.
- Qualifications: Candidates must have at least 2 years of front desk experience and be skilled in Opera.
The predicted salary is between 30000 - 40000 £ per year.
Staycity Group is seeking a Guest Services Manager in the City of Westminster, United Kingdom. This role involves monitoring guest satisfaction, resolving disputes effectively, and ensuring smooth payment processes at check-in. You will need to communicate with your team regularly and anticipate guest needs to enhance their experience.
The ideal candidate should have at least 2 years of front desk experience and be skilled in using the Opera system, along with strong communication and interpersonal skills. The position offers flexible working patterns and several attractive perks.
Guest Services Manager - Flexible Hours & Bonus Potential in City of Westminster employer: Staycity Group
Staycity Group is committed to providing exceptional guest experiences in the hospitality industry. Located in the vibrant City of Westminster, the company offers flexible working patterns and various attractive perks. Join a dedicated team focused on guest satisfaction and service excellence.
