Staycity Group is seeking a capable Front Office Manager to oversee the daily smooth operation of the front desk. You will liaise with all departments to address guest needs and monitor feedback to drive service improvements across the hotel.
The role requires at least 2 years’ front desk management experience, strong communication skills, and expertise with Opera to ensure world-class guest experiences in Staycity’s urban aparthotel environments.
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Front Office Manager — Lead Guest Experience & Team in City of Westminster employer: Staycity Group
Staycity Group is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to bring their unique selves to work. With a commitment to employee growth, we offer flexible working patterns, generous benefits including paid family leave and education support, and opportunities to engage with the community. Located in the heart of London, our fast-growing hospitality group provides a dynamic environment for Sales Executives to thrive and make a meaningful impact across our diverse portfolio of properties.