At a Glance
- Tasks: Welcome guests and create memorable experiences in a vibrant hotel environment.
- Company: Wilde, a rapidly expanding aparthotel operator across iconic European cities.
- Benefits: Flexible working patterns, paid volunteer days, and discounted stays for you and your loved ones.
- Other info: Engage with the community and enjoy excellent career growth opportunities.
- Why this job: Join a diverse team and make a real impact while having fun at work.
- Qualifications: Prior experience is helpful, but full training will be provided!
The predicted salary is between 22000 - 26000 € per year.
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we are on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna.
We are on the search for our next Guest Services Host Night Auditor at Wilde to work across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we are not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.
Benefits:
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
What you can do for us:
- Endless Opportunities in One Space: Whether you're welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It's about maintaining a fun, fresh, and fast-paced environment while delivering excellent service.
- Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair - become the face of Wilde and represent us with pride.
- Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.
- Stay Driven, Stay Motivated: Strive for excellence every day - set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
- Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.
- Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.
- Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
- Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
- Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.
Start your Wilde journey today! Take the leap and click "apply" now!
Guest Services Host - Night Auditor in Chesterton employer: Staycity Group
Wilde is an exceptional employer that champions a vibrant and inclusive work culture, offering a range of benefits such as flexible working patterns, paid family leave, and opportunities for personal growth through education support. As a Guest Services Host - Night Auditor, you'll thrive in a dynamic environment where your unique contributions are valued, and you'll have the chance to make a meaningful impact while enjoying discounted stays and a supportive community. Join us in our exciting journey across iconic European cities and be part of a team that celebrates diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Host - Night Auditor in Chesterton
✨Tip Number 1
Get to know Wilde! Research the company culture and values so you can show off your enthusiasm for their mission during interviews. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team. A friendly chat can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your ability to handle high-paced environments and deliver excellent service. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Wilde family!
We think you need these skills to ace Guest Services Host - Night Auditor in Chesterton
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with info about what we’re looking for and how you can shine as our next Guest Services Host - Night Auditor!
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share your enthusiasm for hospitality and how you can bring a unique flair to Wilde. Remember, we value diversity and individuality!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant experience and skills that match the role. Show us how you can thrive in our fast-paced environment and be the ultimate brand ambassador.
Apply Through Our Website:Ready to take the leap? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our Wilde family!
How to prepare for a job interview at Staycity Group
✨Know the Company Inside Out
Before your interview, dive deep into Wilde's values, culture, and recent news. Understanding their unique blend of Irish heritage and local influences will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As a Guest Services Host, you'll be the face of Wilde. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight your ability to create memorable experiences and how you handle challenging situations with grace.
✨Embrace the Fast-Paced Environment
Wilde thrives on energy and enthusiasm! During the interview, express your excitement about working in a dynamic setting. Share instances where you've thrived under pressure and how you maintain a positive attitude while juggling multiple tasks.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, opportunities for growth, or how they celebrate successes. This shows your interest in not just the role but also in becoming an integral part of the Wilde community.
