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- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring a smooth night experience.
- Company: Join Staycity, a vibrant urban aparthotel brand in prime city locations.
- Benefits: Enjoy flexible hours, paid volunteer days, and discounts for friends and family.
- Why this job: Make a real impact on guest experiences while working in a fun, supportive environment.
- Qualifications: Great communication skills; previous experience is a bonus but not essential.
- Other info: Full training provided, with excellent opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What you can do for us
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Team Member Staycity - Operations · Staycity Operations · Staycity Birmingham employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member Staycity - Operations · Staycity Operations · Staycity Birmingham
✨Tip Number 1
Get to know Staycity and its vibe! Research our brand, values, and what makes us tick. This way, you can show off your passion for hospitality and how you fit into our team during interviews.
✨Tip Number 2
Practice your communication skills! As a Night Reception Team Member, you'll be the face of Staycity at night. Role-play common guest scenarios with friends or family to boost your confidence and make a great first impression.
✨Tip Number 3
Network like a pro! Connect with current Staycity employees on LinkedIn or attend local hospitality events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Staycity family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Night Reception Team Member Staycity - Operations · Staycity Operations · Staycity Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Night Reception Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, especially in communication and guest interaction.
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for Staycity. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Member, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved issues. Practising clear and confident responses will help you shine during the interview and show that you can make a great first impression.
✨Emphasise Your Flexibility
Staycity values flexible working patterns, so be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience in roles that required flexibility, as this will show that you're a team player who can meet the demands of the job.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the training process, opportunities for growth, or how the team collaborates to enhance guest experiences. This not only shows your interest but also helps you determine if Staycity is the right fit for you.
