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- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring a smooth night experience.
- Company: Join Staycity, a vibrant urban aparthotel brand in top European cities.
- Benefits: Enjoy flexible hours, paid volunteer days, and discounts for friends and family.
- Other info: Full training provided, with excellent opportunities for personal growth.
- Why this job: Make a real impact on guest experiences while working in a fun, supportive environment.
- Qualifications: Great communication skills; previous experience is a bonus but not essential.
The predicted salary is between 22000 - 26000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits:- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Night Reception Team Member Staycity - Operations · Staycity Group Head Office Dublin in Birmingham employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member Staycity - Operations · Staycity Group Head Office Dublin in Birmingham
✨Tip Number 1
Get to know Staycity and its vibe! Before your interview, dive into their mission and values. This way, you can show how your passion for hospitality aligns with their goals. Plus, it’ll help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your communication skills and how you can be a brand ambassador for Staycity. Remember, confidence is key!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about team culture, training opportunities, or how they celebrate successes. It’s a great way to demonstrate your enthusiasm for joining the Staycity family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any roles that fit your skills and interests. Let’s get you on board!
We think you need these skills to ace Night Reception Team Member Staycity - Operations · Staycity Group Head Office Dublin in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Night Reception Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, like communication skills or previous customer service roles.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique, especially how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Member, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved issues. Practising clear and confident responses will help you shine during the interview and prove that you can make a great first impression.
✨Emphasise Your Flexibility
Staycity values flexible working patterns, so be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience in roles that required flexibility, as this will show that you can thrive in a dynamic environment and meet the needs of the business.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the training process, team dynamics, or how they support employee development. This not only shows your interest but also helps you determine if Staycity is the right fit for you.