Night Front Desk Host: Guest Experience Pro in Birmingham
Night Front Desk Host: Guest Experience Pro

Night Front Desk Host: Guest Experience Pro in Birmingham

Birmingham Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of our brand, creating unforgettable guest experiences at night.
  • Company: Leading urban aparthotel brand in Birmingham with a focus on guest satisfaction.
  • Benefits: Bonus scheme, flexible working hours, and support for your education.
  • Why this job: Join a vibrant team and make a real difference in guests' stays.
  • Qualifications: Strong communication skills and a passion for hospitality.
  • Other info: Full training provided, perfect for those looking to grow in the industry.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading urban aparthotel brand in Birmingham is looking for a Night Reception Team Member. This role offers the chance to be a Brand Ambassador, providing excellent guest experiences. While previous experience is appreciated, full training will be given. Ideal candidates should have strong communication and interpersonal skills.

The position comes with various benefits including a bonus scheme, flexible working, and support for continuing education.

Night Front Desk Host: Guest Experience Pro in Birmingham employer: Staycity Group

Join a dynamic urban aparthotel brand in Birmingham, where you can thrive as a Night Front Desk Host and become a vital Brand Ambassador. With a strong emphasis on employee growth, we offer comprehensive training, flexible working hours, and a bonus scheme, all within a supportive and vibrant work culture that values exceptional guest experiences.
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Contact Detail:

Staycity Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Night Front Desk Host: Guest Experience Pro in Birmingham

✨Tip Number 1

Make sure to showcase your communication skills during the interview. We want to see how you connect with people, so practice some common scenarios you might face as a Night Front Desk Host.

✨Tip Number 2

Research the aparthotel brand before your interview. Knowing their values and what makes them unique will help you stand out as a Brand Ambassador candidate. We love when applicants show genuine interest!

✨Tip Number 3

Don’t hesitate to ask questions during your interview. It shows you're engaged and eager to learn. Plus, it gives us a chance to see how you think on your feet!

✨Tip Number 4

Apply through our website for the best chance of landing the job. We keep an eye on applications that come directly from there, so make sure you take that extra step!

We think you need these skills to ace Night Front Desk Host: Guest Experience Pro in Birmingham

Communication Skills
Interpersonal Skills
Customer Service
Brand Ambassadorship
Attention to Detail
Problem-Solving Skills
Flexibility
Teamwork

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference.

Tailor Your Application: Make sure to customise your application for the Night Front Desk Host role. Highlight your communication skills and any relevant experience that aligns with providing excellent guest experiences. We love seeing how you fit into our brand!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great candidate. Avoid fluff and focus on what matters!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Staycity Group

✨Know the Brand Inside Out

Before your interview, take some time to research the aparthotel brand. Understand their values, mission, and what sets them apart in Birmingham. This will not only impress your interviewers but also help you articulate how you can contribute as a Brand Ambassador.

✨Showcase Your Communication Skills

As a Night Front Desk Host, strong communication is key. Prepare examples from your past experiences where you effectively communicated with guests or resolved issues. Practising these scenarios will help you feel more confident during the interview.

✨Emphasise Your Interpersonal Skills

This role is all about creating excellent guest experiences. Think of times when you've gone above and beyond for someone, whether in a job or personal setting. Sharing these stories will highlight your ability to connect with guests and enhance their stay.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Night Front Desk Host: Guest Experience Pro in Birmingham
Staycity Group
Location: Birmingham

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