At a Glance
- Tasks: Create warm welcomes and memorable experiences for guests at our vibrant hotel.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted stays, flexible hours, and a fantastic benefits package.
- Other info: Dynamic work environment with opportunities for personal growth and fun events.
- Why this job: Be the friendly face that makes every guest feel like a VIP!
- Qualifications: Great communication skills and a passion for creating connections.
The predicted salary is between 20000 - 25000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL We are two 4 star Hotels within Dundee, with a combined 187 bedrooms & suites. Hotel Indigo is a full service hotel with the award winning Daisy Tasker Restaurant. Staybridge Suites is the amazing long stay concept, each suite has a fully fitted kitchen which is ideal for our guests who just want to relax and unwind.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL:
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU:
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Receptionist in Dundee employer: Staybridge Suites
At RBH, we prioritise our people, fostering a vibrant work culture that champions diversity, health, and wellbeing. As a Maintenance Team Member at Staybridge Suites Liverpool, you'll enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for professional growth, all while being part of a team that is recognised as one of the Top 30 Best Places to Work in Hospitality. Located in the heart of Liverpool's iconic Royal Albert Docks, you will have the chance to explore the city's rich culture and attractions during your time off.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest inquiries and requests.
✨Tip Number 3
Show off your local knowledge! Brush up on the best brunch spots and hidden gems in Dundee. Guests love insider tips, and it’ll make you stand out as a candidate who’s ready to elevate their experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at RBH!
We think you need these skills to ace Receptionist in Dundee
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly vibe and passion for hospitality.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your communication skills and any experience you have in creating memorable guest experiences. We love seeing how you can fit into our team!
Be Detail-Oriented:Pay attention to the details in your application. Double-check for any typos or errors, and ensure that all your information is accurate. A well-organised application reflects the detail-focused attitude we’re looking for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the benefits we offer while you’re at it. Let’s get started on this journey together!
How to prepare for a job interview at Staybridge Suites
✨Know the Company
Before your interview, take some time to research RBH and their values. Understand their commitment to diversity, health, and wellbeing. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and ability to connect with people, as this is crucial for the role.
✨Demonstrate Multitasking Abilities
The job requires juggling multiple tasks at once. Think of situations where you've successfully managed several responsibilities simultaneously. Be ready to discuss how you stay organised and efficient, especially during busy times.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their approach to employee wellbeing or how they support career development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
