Sales Manager in Newcastle upon Tyne

A DAY IN THE LIFE OF A DIRECTOR OF SALES AT OUR HOTEL

What you'll be doing:

• Develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on room bookings, events, and corporate accounts.
• Lead, mentor, and motivate the sales team to meet individual and team sales objectives, providing guidance and training as necessary.
• Build and maintain strong relationships with key corporate clients, travel agents, and event organisers, acting as a primary contact for high‑profile accounts.
• Identify new business opportunities through networking, partnerships, and proactive outreach, positioning the hotel as a preferred venue in the market.
• Conduct regular sales meetings to track team performance, discuss progress towards goals, and address any challenges.
• Collaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers, ensuring effective, cohesive messaging across channels.
• Manage and negotiate contracts with clients, ensuring terms are mutually beneficial and aligned with hotel revenue goals.
• Conduct market research and competitor analysis to identify trends, inform pricing strategies, and position the hotel competitively within the marketplace.
• Prepare detailed sales reports, analyse key metrics, and provide insights to senior management to support strategic decision‑making.
• Represent the hotel at industry events, trade shows, and local business gatherings to strengthen brand presence and generate new leads.
• Hosting of the evening social twice a week.
• Participation of hotel and team events.

What We Need from You:

• Minimum of 3 years’ experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively.
• Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals.
• Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach.
• In‑depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis.
• Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite, with the ability to generate and analyse sales data.
• Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements.
• Highly organised, able to prioritise tasks and manage multiple projects in a fast‑paced environment.
• Flexibility to work outside of regular hours, including evenings and weekends, and attend off‑site meetings or events as required.
• A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives.

OUR BENEFITS:

• Discounted hotel room rates for you and your friends & family.
• An additional day's leave for your birthday.
• Enhanced Maternity, adoption & shared parental leave.
• Course Sponsorship.
• 30% F&B discount at RBH hotels.
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
• Flexible working arrangements.
• Stream – choose how and when you get paid.
• Life Insurance.
• Employee Assistance Programme.
• Social and wellness events and activities all year round.

EQUAL OPPORTUNITIES:

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.