At a Glance
- Tasks: Welcome guests, ensure smooth service, and maintain a clean dining area.
- Company: Join RBH, a top-rated hospitality employer that values its people.
- Benefits: Enjoy discounts, flexible hours, and wellness events throughout the year.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a vibrant team creating memorable guest experiences.
- Qualifications: Passion for service and a willingness to learn; experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Staybridge Suites® Newcastle offers relaxing, home-like apartment-style accommodation with all the comforts of home, whether you’re staying for a night, a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens, 85 on-site parking spaces, complimentary Wi-Fi, fitness studio, laundry facilities and a 24/7 reception and Pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid-week evening socials with drinks and nibbles included, excludes Bank Holidays.
Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty-minute walk and the nearest Metro Station, Manors, can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport, Newcastle International Airport is 20 minutes by taxi.
Delegates can book our 14-capacity, boardroom style, Den Meeting Room and have 24-hour access to the Business Centre's services, including click-share, as well as complimentary Wi-Fi.
Newcastle has a fantastic choice of bars and restaurants that can be found along the Quayside. Music fans are a six-minute drive from the Utilitia Arena, a 15-minute walk from the waterfront concert venue, Sage Gateshead, and the Baltic Centre for Contemporary Art.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL What you'll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Ensuring special requests are noted and fulfilled whilst keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU:
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
F&B Team Member in Newcastle upon Tyne employer: Staybridge Suites Newcastle
Contact Detail:
Staybridge Suites Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that warm smile and attentive service.
✨Tip Number 3
Be ready to showcase your flexibility! The hospitality industry can be fast-paced, so think of examples from your past experiences where you've thrived under pressure. This will demonstrate your ability to handle peak times with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the RBH family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace F&B Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Staybridge Suites Newcastle!
How to prepare for a job interview at Staybridge Suites Newcastle
✨Know the Company
Before your interview, take some time to research RBH and Staybridge Suites Newcastle. Understand their values, especially their focus on diversity, health, and wellbeing. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Food & Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting your friendly and professional approach will resonate well with the interviewers.
✨Demonstrate Team Spirit
RBH values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you supported colleagues or contributed to a positive team environment. This will show that you're not just focused on your own success but also on helping the team thrive.
✨Prepare for Practical Scenarios
Expect questions about handling busy periods or special guest requests. Think of scenarios where you maintained high standards under pressure. Practising these responses will help you feel more confident and demonstrate your ability to thrive in a fast-paced setting.