At a Glance
- Tasks: Assist in maintenance tasks to ensure a safe and clean environment for guests.
- Company: Join Cycas Hospitality, a top-rated hotel management company focused on people and community.
- Benefits: Enjoy competitive pay, exclusive hotel discounts, and continuous training opportunities.
- Why this job: Be part of a fun team that values smiles and provides exceptional guest experiences.
- Qualifications: Experience in maintenance, good communication skills, and basic IT knowledge required.
- Other info: Flexible 16 hours/week role with a focus on personal and professional growth.
The predicted salary is between 24000 - 36000 Β£ per year.
Maintenance Engineer β Staybridge Suites, Newcastle.
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home, guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional β focused on getting the basics right, each and every time.
If you have an inner drive to love what you do β and do it well – and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you're somebody we want within our team.
YOUR CORE PURPOSE WILL BE:
- Assist the Maintenance Manager/Supervisor to carry out planned preventive and reactive maintenance tasks correctly and efficiently ensuring, a safe, clean and working environment for guests, visitors and the team.
- To maintain Staybridge Suites to a high standard throughout.
- Carry out short term (reactive) maintenance and repairs affecting guest bedrooms and services as a matter of urgency but adhering to all safety procedures and causing minimum disruption to guests.
- Respect guests' privacy at all times.
- Deal with complaints/problems politely and positively and make every effort to resolve them, enlisting the support of the Duty Manager/Line Manager.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues that compromise Health & Safety and security.
- Be aware of and operate the hotel security and emergency procedures.
- Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations e.g. COSHH.
- In the absence of the Maintenance Manager/Supervisor, liaise with contractors on site to ensure that works are completed in compliance with company Health & Safety procedures.
- Develop good working relationships with regular external contractors.
- Assist in monitoring energy supply/costs.
- Assist with checks of maintenance materials, keeping stock levels to the minimum necessary to maintain continuity of service.
- Bring to the attention of the Maintenance Manager/Supervisor any faults, defects or peculiarities, which may be observed during the course of your work.
- To update and maintain P.P.M and monitor the work performed on the Preventative Maintenance System and issue monthly maintenance tasks.
- To ensure that the workshop, plant rooms and all other engineering areas are always clean and in safe condition.
- Carry out any ad hoc job or task related to the role as specified by senior management.
WHAT YOU SHOULD BRING:
- Experience in maintenance practices, such as decorating, DIY skills, basic plumbing skills and other practical skills.
- Good knowledge of health and safety practices.
- Good communication skills, dealing with contractors and service engineers.
- Confident and courteous manner.
- Basic IT skills with Microsoft applications.
- Good standard of education (GCSE grade C or above or 7 and above).
- Good mobility as the role is of a physical nature.
WHAT WE OFFER:
- Great team spirit according to our slogan βIt's not over until we get a smile'.
- 16 hours/week
- EXCELLENT COMPANY BENEFITS:
- Competitive salary and package
- Exclusive employee discounted rate to IHG and Cycas hotels
- Continuous paid training and development opportunities
- Free healthcare plan
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we've created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***
AMRT1_UKCT
Maintenance Engineer employer: Staybridge Suites Newcastle
Contact Detail:
Staybridge Suites Newcastle Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Maintenance Engineer
β¨Tip Number 1
Familiarize yourself with the specific maintenance practices mentioned in the job description, such as basic plumbing and DIY skills. Highlight any relevant experience you have in these areas during your interactions with us.
β¨Tip Number 2
Demonstrate your understanding of health and safety practices. Be prepared to discuss how you prioritize safety in your work, as this is crucial for maintaining a safe environment for guests and staff.
β¨Tip Number 3
Showcase your communication skills by being friendly and professional in all your interactions. Since you'll be liaising with various departments and contractors, being approachable and clear will set you apart.
β¨Tip Number 4
Emphasize your ability to multitask and handle reactive maintenance efficiently. Share examples from your past experiences where you successfully managed multiple tasks while ensuring minimal disruption to guests.
We think you need these skills to ace Maintenance Engineer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, such as decorating, plumbing, and DIY skills. Emphasize your knowledge of health and safety practices, as well as any previous roles in hospitality or similar environments.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their focus on creating a welcoming environment and your ability to multi-task effectively.
Highlight Communication Skills: Since good communication is key in this role, provide examples in your application of how you've successfully dealt with contractors or resolved issues in previous positions. This will demonstrate your courteous and confident manner.
Follow Application Instructions: Ensure you apply via email as specified, attaching your CV along with details of your current salary and notice period. Double-check that all documents are included and formatted correctly before sending.
How to prepare for a job interview at Staybridge Suites Newcastle
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share examples of how youβve gone above and beyond to create a welcoming environment for guests in previous roles.
β¨Demonstrate Your Multi-Tasking Skills
Since the role requires handling multiple tasks efficiently, prepare to discuss specific instances where you successfully managed various responsibilities at once. Highlight your ability to prioritize urgent maintenance issues while maintaining guest satisfaction.
β¨Emphasize Safety Awareness
Given the importance of health and safety practices in this role, be ready to talk about your knowledge and experience with safety regulations. Discuss how you ensure compliance and maintain a safe working environment.
β¨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding maintenance issues. Think of examples where you resolved complaints or technical problems effectively, showcasing your courteous and professional demeanor.