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- Tasks: Welcome guests and ensure a fantastic dining experience with attentive service.
- Company: Join RBH, rated Top 30 Best Places to Work in Hospitality!
- Benefits: Enjoy discounted hotel stays, flexible hours, and wellness events.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a vibrant team creating memorable guest experiences.
- Qualifications: Friendly attitude and a passion for hospitality; experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey. Staybridge Suites® Newcastle offers relaxing, home‑like apartment‑style accommodation with all the comforts of home, whether you’re staying for a night, a weekend or for an extended business trip. Features include spacious suites with living spaces & fully fitted kitchens, 85 on‑site parking spaces, complimentary Wi‑Fi, fitness studio, laundry facilities and a 24/7 reception and pantry. All guests can enjoy our complimentary breakfast buffet with English breakfast and continental choices and mid‑week evening socials with drinks and nibbles included, excludes Bank Holidays.
Located just a short walk from Millennium Bridge, Staybridge Suites Newcastle is perfectly positioned for those who want to explore the sights and nightlife of the city. Newcastle Central Station is a twenty‑minute walk and the nearest Metro Station, Manors, can be found 5 minutes up the road. The A167 motorway is easily accessible as well as the A1. The nearest airport, Newcastle International Airport is 20 minutes by taxi.
Responsibilities:
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Ensuring special requests are noted and fulfilled while keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.
Requirements:
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
Benefits:
- Discounted hotel room rates for you and your friends & family.
- An additional day’s holiday for your birthday.
- Enhanced maternity, adoption & shared parental leave.
- Course sponsorship.
- 30% F&B discount at RBH hotels.
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
- Flexible working arrangements.
- Wagestream – choose how and when you get paid.
- Life insurance.
- Employee assistance programme.
- Social and wellness events and activities all year round.
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: To be discussed.
F&B Team Member in Newcastle upon Tyne employer: Staybridge Suites Newcastle-Bar 1
Contact Detail:
Staybridge Suites Newcastle-Bar 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and how they treat their staff. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Try role-playing with a friend or family member to get comfortable with welcoming guests and handling requests smoothly.
✨Tip Number 3
Show off your flexibility! In a fast-paced environment like this, being adaptable is key. Be ready to share examples of how you've handled busy times or unexpected challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the RBH family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace F&B Team Member in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to work in a fast-paced environment or your attention to detail.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Staybridge Suites Newcastle-Bar 1
✨Know the Company
Before your interview, take some time to research RBH and Staybridge Suites Newcastle. Understand their values, especially their focus on diversity, health, and wellbeing. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an F&B Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlight your friendly and professional approach, as this is key to creating positive guest experiences.
✨Demonstrate Team Spirit
RBH values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Think of specific instances where you supported colleagues or contributed to a smooth operation. This will show that you're not just focused on your own tasks but are also committed to the team's success.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to food and beverage service. Brush up on hygiene standards, presentation details, and how to handle busy periods. Being able to demonstrate your knowledge and readiness to jump in during peak times will set you apart as a strong candidate.