At a Glance
- Tasks: Create warm welcomes and handle guest experiences with efficiency and flair.
- Company: Join a top-rated hospitality team at Hotel Indigo and Staybridge Suites.
- Benefits: Enjoy discounted stays, flexible hours, and free meals on duty.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be the friendly face that makes guests feel special and valued.
- Qualifications: Great communication skills and a passion for creating memorable experiences.
The predicted salary is between 20000 - 25000 € per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL Hotel Indigo and the Staybridge Suites, 187 keys in the 19th century converted linen mills with a salute to its industrial heritage in every area of the building. You will be joining these elite status hotels strengthening the already exceptional team of individuals dedicated to delivering excellent service and committed to remaining the best hotels in the city.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A RECEPTIONIST AT OUR HOTEL Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay! Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP. Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience. Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe. Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home. Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch. Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU A people person with a knack for making connections and creating memorable guest experiences. Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge. Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch. A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy. A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments. High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Receptionist in Dundee employer: Staybridge Suites-Front Office/Reception
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that celebrates diversity and prioritises health and wellbeing. As part of our exceptional team at Hotel Indigo and Staybridge Suites, you will enjoy a comprehensive benefits package, including flexible working arrangements, generous leave policies, and opportunities for personal growth through course sponsorship. Join us in creating memorable guest experiences while being part of one of the Top 30 Best Places to Work in Hospitality!
Contact Detail:
Staybridge Suites-Front Office/Reception Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them tick. This way, you can show off how you fit right in with their people-first approach.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to nail down your responses and keep that friendly vibe flowing.
✨Tip Number 3
Be ready to share your local knowledge! Brush up on the best brunch spots and hidden gems in the area. Guests love insider tips, and it shows you're genuinely invested in enhancing their experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team at RBH.
We think you need these skills to ace Receptionist in Dundee
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your communication skills and any experience you have in customer service, as these are key to making our guests feel special.
Be Detail-Oriented:Pay attention to the details in your application. Double-check for typos and ensure that your information is clear and organised. A well-presented application shows us you’re detail-focused, just like we need you to be at the front desk!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at Staybridge Suites-Front Office/Reception
✨Know the Company Inside Out
Before your interview, take some time to research RBH and their hotels. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for guests. Practice showcasing your communication skills and ability to connect with people during the interview. Share examples of how you've created memorable experiences for customers in the past.
✨Demonstrate Your Multitasking Abilities
The role requires juggling multiple tasks at once. Prepare to discuss situations where you've successfully managed several responsibilities simultaneously. Highlight your organisational skills and how you keep everything running smoothly, even under pressure.
✨Bring Your Local Knowledge
Being a local expert is key to enhancing guest experiences. Brush up on popular spots, hidden gems, and must-see sights in the area. During the interview, share your insights and how you would use this knowledge to elevate guests' stays.
