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- Tasks: Support individuals experiencing homelessness and help them achieve their housing goals.
- Company: Stay, a charity dedicated to improving lives in Telford.
- Benefits: Generous leave, birthday off, training opportunities, and wellbeing support.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Valid UK driving licence and a passion for helping others.
- Other info: Flexible hours available with excellent career development prospects.
The predicted salary is between 13 - 16 £ per hour.
We are recruiting for a Housing Officer & Support Worker.
Location: Telford & Wrekin – onsite only
Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying)
Salary: £13.60 p/h (reviewed in April)
Contract: Permanent
The role:
Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles.
As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals.
What you need:
- A full, valid UK driving licence
- A vehicle insured for business use
- An enhanced DBS check (cost covered by Stay)
What we offer you:
- We offer a friendly, supportive, and flexible working environment where your contribution is valued.
- 25 days annual leave plus 8 bank holidays (enhancements for length of service)
- Birthday off following completion of successful probationary period
- Regular supervision and guidance
- Access to our Employee Assistance Programme providing GP access and wellbeing support
- Pension scheme
- Eligible for a Blue Light Card discount scheme
- Fully funded training and continuous development
Housing Officer & Support Worker in Telford employer: STAY
Contact Detail:
STAY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer & Support Worker in Telford
✨Tip Number 1
Get to know the charity's mission and values before your interview. We want to see that you’re genuinely passionate about helping people experiencing homelessness, so do a bit of homework on Stay and be ready to share how your values align with theirs.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to housing management and support work. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers! This shows us that you’re engaged and interested in the role. Ask about their approach to trauma-informed practice or how they support staff development.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to highlight your skills and experiences directly related to the Housing Officer & Support Worker role.
We think you need these skills to ace Housing Officer & Support Worker in Telford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see why you're excited about the role of Housing Officer & Support Worker and how you can make a difference in our community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous work with diverse backgrounds or in housing support, as this will resonate with us and show you understand the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at STAY
✨Know the Organisation
Before your interview, take some time to research Stay and its mission. Understand their approach to supporting individuals experiencing homelessness and how they implement strength-based and Trauma Informed Practice. This will show your genuine interest in the role and help you connect your values with theirs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you've successfully supported someone or managed a difficult scenario. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Empathy
As a Housing Officer & Support Worker, empathy is key. Be ready to discuss how you would create a warm and welcoming environment for new tenants. Share any relevant experiences that highlight your ability to connect with people from diverse backgrounds and support them in achieving their goals.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about contributing to the organisation's mission.
