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For Companies At a Glance
- Tasks: Maximise sales and build strong customer relationships while promoting our brand.
- Company: Join a dynamic team at Stax Trade Centre, where customer service is key.
- Benefits: Competitive pay, professional development, and a supportive work environment.
- Other info: Opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Be part of a team that values your input and helps you grow.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Key Objectives
To maximise turnover and profitability in conjunction with the Branch Manager by growing the existing customer base and aggressively targeting new business opportunities.
Key Skills
- Maintain the highest standard of personal conduct to strengthen customers’ concept of the company.
- Have excellent communication skills with line managers, branch staff, and customers.
- Maintain a high standard of discipline, professionalism, and dress/appearance required by the company.
- Ensure high standards of attendance and punctuality as required by your Manager within the branch.
- Adhere strictly to all Health and Safety, security procedures, fire precautions, and correct staff handbook procedures on a daily basis.
- Report all accidents to a Health and Safety officer, no matter how small, and document them in the accident book.
- Comply with GDPR regulations; private information regarding branch, staff, and customers must remain confidential unless authorisation is granted to discuss it with other parties.
- Create an environment that encourages a high professional standard of customer service.
- Concentrate on promoting our “own brand” e.g. Supa.
- Provide customers with special order service for non-stock lines.
- Develop the direct delivery element of our business.
- Build rapport with targeted customers to maximise sales.
- Increase spends on existing Stax customers.
- Target Supplier and Stax Promotions to the appropriate customers.
Customer Relations
The best possible relationship must be established and maintained between Stax Trade Centre and its customers.
- Behave in a friendly and confident manner, demonstrating sound product knowledge to satisfy customer requirements.
- Be fully aware of all marketing initiatives and promotions offered through Stax and our suppliers.
- Encourage customers to visit the trade centre as often as possible.
- Adopt effective techniques when speaking with customers on the telephone.
- Ensure that any Sales Ledger customers have been given the relevant clearance following company guidelines.
- Have good knowledge of regular customers, their Sales Ledger, and debts, and administer this in a professional manner.
- You may be asked to collect a cheque on behalf of Stax.
Sales Representative in Leeds employer: stax trade centres
Contact Detail:
stax trade centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative in Leeds
✨Tip Number 1
Get to know the company inside out! Research Stax Trade Centre, understand our products, and be ready to chat about how you can help grow our customer base. This shows you're genuinely interested and prepared.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to connect with customers is key. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional when you come in for an interview. It’s all about making that great first impression and showing you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Representative in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Sales Representative role, make sure your application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to connect with customers and colleagues alike.
Dress to Impress (Even in Writing): While we can’t see you in your application, maintaining a professional tone is crucial. Think of it as your first impression – keep it polished and ensure your personal conduct shines through in your writing.
Know Your Stuff: Demonstrate your product knowledge and understanding of our brand in your application. Mention any relevant experience or skills that align with promoting our 'own brand' and how you can contribute to growing our customer base.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at stax trade centres
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Dress to Impress
Since personal conduct and appearance are crucial for this position, ensure you dress professionally for the interview. A smart outfit can set the right tone and show that you take the opportunity seriously.
✨Practice Your Communication Skills
As a Sales Representative, excellent communication is key. Practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to simulate the interview environment.
✨Showcase Your Customer Service Mindset
Be prepared to discuss how you've built relationships with customers in the past. Share specific examples that highlight your ability to understand customer needs and provide exceptional service, as this aligns perfectly with the company's objectives.