Shop Floor Supervisor/ Senior Section Assistant

Stax Trade Centres have an excellent job opportunity for a highly organised, self-motivated individual for the role Section Supervisor.

In this role, you\’ll enhance the development of your department through sales and customer liaison.

We offer:

· Overtime opportunities

· Staff discounts

· Lots of opportunity for progression

· All the support and training you need to develop

· Generous holiday entitlement

· Excellent working conditions

· Life assurance

Schedule: Full time, permanent

· 35 hours per week, rotational rota

· Monday – Friday

· Pattern Shift: 1/4 Sunday\’s

What are we looking for in you?

To enhance the development of your section through sales and customer liaison. To cooperate with and support the department manager in their objectives to achieve sales targets and customer satisfaction. In the department managers absence, maintain and continue the operation of the section under direction from the Floor Manager/ Assistant Branch Manager.

· Previous supervisor experience is essential.

· Sales experience is desirable.

· Customer service experience.

Key Responsibilities include:

· Maintain and continue the operation of the section under the direction of the Assistant Branch Manager/ Floor Manager in the absence of the department manager.

· Actively seek new customer opportunities and exploit these with guidance from the department manager.

· Dealing with customer enquiries via telephone and email in an efficient professional manner.

· Provide support and manage section assistants.

· Ensure that all stock is coded, and that signage is displayed clearly and correctly.

· Stock file maintenance.

· Collate daily deliveries and organise staff for rotas and replenishment.

· Ensure daily and weekly health and safety checks are completed on time and relevant documents are filled in accurately.

Key Skills:

· Exceptional customer service

· Great organisational skills

· Excellent time management

· Competent computer literacy

· Excellent attention to detail

· Teamwork is essential, we have a large team here at Stax

· Flexible and proactive

· Outstanding communication with colleagues and customers

· Forklift Licence (desirable)

SFSSOCT2025

Job Types: Full-time, Permanent

Pay: £13.77 per hour

Benefits:

• Employee discount
• Free parking
• On-site parking

Work Location: In person