Senior Product Manager - Voice - B2B AI SaaS - London
Senior Product Manager - Voice - B2B AI SaaS - London

Senior Product Manager - Voice - B2B AI SaaS - London

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead voice strategy and integrate AI into enterprise workflows.
  • Company: Fast-scaling AI platform transforming enterprise knowledge capture.
  • Benefits: Competitive salary, dynamic work environment, and growth opportunities.
  • Why this job: Be at the forefront of voice technology and AI innovation.
  • Qualifications: 5-8+ years in PM roles with experience in AI or SaaS.
  • Other info: Join a team that values creativity and collaboration.

The predicted salary is between 48000 - 72000 £ per year.

Stax is partnering with a fast-scaling AI platform transforming how enterprises capture knowledge, take action, and automate work. Voice is becoming one of the most powerful input modalities within their product ecosystem — and they’re hiring a Senior Product Manager to own and scale this pivotal area. If you’re excited by the intersection of voice, AI agents, and enterprise workflows, this is one of the most influential roles you can take on in the market today.

Why Voice Matters

Some of the most valuable information inside modern companies lives in conversations — customer calls, internal meetings, sales discussions, onboarding sessions, and field interactions. Turning this spoken content into structured, actionable insight unlocks enormous potential. Voice enables the platform to deliver:

  • Voice → Action: turning spoken insights directly into tasks, updates, and decisions
  • Voice → Memory: converting calls and meetings into structured knowledge objects
  • Voice → Reach: allowing the product to be used seamlessly across calls, shop floors, vehicles, and live environments

As the Senior Product Manager for Voice, you will define how voice integrates into real-time AI agent workflows, knowledge systems, and a rapidly evolving enterprise automation platform.

What You’ll Lead

  • Lead voice strategy across internal and customer-facing workflows
  • Conduct market and competitive intelligence across:
  • Industry verticals (e-commerce, fintech, telco, logistics, SaaS, etc.)
  • Product verticals (support, sales, onboarding, internal ops)
  • Regional factors (ASR quality, regulatory nuances, telephony norms across NA/EU/APAC)
  • Identify the fastest paths to adoption and ROI
  • Design seamless transitions between voice interactions, AI agent responses, and human intervention
    • Safe, reversible actions
    • Clear escalation thresholds
    • Preservation of real-time context
    • Full auditability within the platform

    Go-to-Market Partnership

    Partner closely with Sales, Solutions, and Customer Success to:

    • Identify where voice creates the highest commercial leverage
    • Shape demos, narratives, and customer value cases
    • Support PoCs with measurable, trackable outcomes
    • Influence packaging, pricing, and launch readiness

    Roadmap Ownership & Technical Depth

    Own the end-to-end roadmap for voice: capture, interpretation, and action layers

    • Work with engineering to build reusable components and infrastructure
    • Ensure voice becomes a first-class surface within the product, fully integrated into its knowledge and agent layers

    Metrics & Measurement

    Define and track success metrics such as:

    • Quality: accuracy, latency, safety, action correctness
    • Outcomes: automation impact, time saved, adoption growth
    • Experience: continuity of handoff flows, user satisfaction

    What Success Looks Like

    • Voice capabilities adopted across key workflows and customer segments
    • Significant uplift in platform usage through voice-first capture and actions
    • Meaningful reduction in manual conversational follow-up or data entry

    What We’re Looking For

    Must-Haves

    • 5–8+ years PM experience in AI, SaaS, or highly technical product environments
    • Hands-on experience with voice, ASR, NLU, or conversational AI
    • Strong cross-functional execution across engineering and GTM teams
    • Exceptional skills in product discovery, customer engagement, and writing clear product specs

    Nice-to-Haves

    • Experience with telephony or CCaaS ecosystems
    • Background in LLMs, agentic workflows, or real-time systems

    Please be advised that, owing to the expected volume of applications, we may only be able to contact candidates selected for further consideration.

    Senior Product Manager - Voice - B2B AI SaaS - London employer: Stax - Deep Tech Talent

    Stax is an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration in the heart of London. As a Senior Product Manager for Voice, you will have the opportunity to lead transformative projects at the forefront of AI technology, with ample support for professional growth and development. The company fosters a supportive environment where your contributions directly impact enterprise workflows, making it a rewarding place to advance your career in a rapidly evolving industry.
    S

    Contact Detail:

    Stax - Deep Tech Talent Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Product Manager - Voice - B2B AI SaaS - London

    ✨Tip Number 1

    Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.

    ✨Tip Number 2

    Prepare for interviews by practising common questions and scenarios related to voice and AI. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

    ✨Tip Number 3

    Showcase your passion for voice technology and AI during interviews. Share your thoughts on recent trends or innovations in the field, and how they could impact the role you're applying for.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

    We think you need these skills to ace Senior Product Manager - Voice - B2B AI SaaS - London

    Product Management
    AI
    SaaS
    Voice Technology
    ASR (Automatic Speech Recognition)
    NLU (Natural Language Understanding)
    Conversational AI
    Cross-Functional Collaboration
    Product Discovery
    Customer Engagement
    Technical Writing
    Market Intelligence
    Roadmap Ownership
    Metrics Definition
    Telephony Ecosystems

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the role of Senior Product Manager for Voice. Highlight your experience in AI, SaaS, and voice technologies, and don’t forget to showcase any relevant projects that demonstrate your skills in product management.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about voice technology and how your background aligns with our mission. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.

    Showcase Your Cross-Functional Experience: We love candidates who can work across teams! In your application, emphasise your experience collaborating with engineering, sales, and customer success teams. This will show us that you can effectively lead voice strategy and drive adoption across various workflows.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of all the amazing talent we’re looking to bring on board.

    How to prepare for a job interview at Stax - Deep Tech Talent

    ✨Know Your Voice Tech

    Make sure you brush up on your knowledge of voice technology, ASR, and conversational AI. Be ready to discuss how these elements can enhance enterprise workflows and provide actionable insights. This will show that you're not just familiar with the tech but also passionate about its potential.

    ✨Understand the Market Landscape

    Research the competitive landscape and industry verticals relevant to the role. Knowing the nuances of e-commerce, fintech, and other sectors will help you articulate how voice can create commercial leverage. Bring specific examples of how voice has transformed workflows in these areas.

    ✨Showcase Cross-Functional Collaboration

    Prepare to discuss your experience working with engineering, sales, and customer success teams. Highlight specific projects where you led cross-functional initiatives, especially those involving voice integration. This will demonstrate your ability to drive product strategy across various teams.

    ✨Define Success Metrics

    Be ready to talk about how you would measure the success of voice capabilities within the platform. Discuss metrics like accuracy, user satisfaction, and automation impact. This shows that you understand the importance of tracking outcomes and can align them with business goals.

    Senior Product Manager - Voice - B2B AI SaaS - London
    Stax - Deep Tech Talent

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