Senior Product Manager - Voice - B2B AI SaaS - London

Stax is partnering with a fast-scaling AI platform transforming how enterprises capture knowledge, take action, and automate work. Voice is becoming one of the most powerful input modalities within their product ecosystem — and they\’re hiring a Senior Product Manager to own and scale this pivotal area.

If you\’re excited by the intersection of voice, AI agents, and enterprise workflows, this is one of the most influential roles you can take on in the market today.

Why Voice MattersSome of the most valuable information inside modern companies lives in conversations — customer calls, internal meetings, sales discussions, onboarding sessions, and field interactions. Turning this spoken content into structured, actionable insight unlocks enormous potential.

Voice enables the platform to deliver:

Voice → Action: turning spoken insights directly into tasks, updates, and decisions

Voice → Memory: converting calls and meetings into structured knowledge objects

Voice → Reach: allowing the product to be used seamlessly across calls, shop floors, vehicles, and live environments

As the Senior Product Manager for Voice , you will define how voice integrates into real-time AI agent workflows, knowledge systems, and a rapidly evolving enterprise automation platform.

What You\’ll Lead

Lead voice strategy across internal and customer-facing workflows

Conduct market and competitive intelligence across:

Industry verticals (e-commerce, fintech, telco, logistics, SaaS, etc.)

Product verticals (support, sales, onboarding, internal ops)

Regional factors (ASR quality, regulatory nuances, telephony norms across NA/EU/APAC)

Identify the fastest paths to adoption and ROI

Design seamless transitions between voice interactions, AI agent responses, and human intervention

Safe, reversible actions

Clear escalation thresholds

Preservation of real-time context

Full auditability within the platform

Go-to-Market Partnership

Partner closely with Sales, Solutions, and Customer Success to:

Identify where voice creates the highest commercial leverage

Shape demos, narratives, and customer value cases

Support PoCs with measurable, trackable outcomes

Influence packaging, pricing, and launch readiness

Roadmap Ownership & Technical Depth

Own the end-to-end roadmap for voice: capture, interpretation, and action layers

Work with engineering to build reusable components and infrastructure

Ensure voice becomes a first-class surface within the product, fully integrated into its knowledge and agent layers

Metrics & MeasurementDefine and track success metrics such as:

Quality: accuracy, latency, safety, action correctness

Outcomes: automation impact, time saved, adoption growth

Experience: continuity of handoff flows, user satisfaction

What Success Looks Like

Voice capabilities adopted across key workflows and customer segments

Significant uplift in platform usage through voice-first capture and actions

Meaningful reduction in manual conversational follow-up or data entry

What We\’re Looking ForMust-Haves

5–8+ years PM experience in AI, SaaS, or highly technical product environments

Hands‐on experience with voice, ASR, NLU , or conversational AI

Strong cross‐functional execution across engineering and GTM teams

Exceptional skills in product discovery, customer engagement, and writing clear product specs

Nice-to-Haves

Experience with telephony or CCaaS ecosystems

Background in LLMs, agentic workflows, or real‐time systems

Please be advised that, owing to the expected volume of applications, we may only be able to contact candidates selected for further consideration.

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