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- Tasks: Diagnose and repair cutting-edge robots while providing top-notch customer support.
- Company: Join Stäubli, a global leader in robotics and mechatronics solutions.
- Benefits: Enjoy a company vehicle, competitive salary, enhanced leave, and private medical cover.
- Why this job: Be part of an innovative team making a real impact in various industries.
- Qualifications: 3+ years in automation, valid UK driving licence, and strong troubleshooting skills.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Stäubli is a global manufacturing and mechatronics solution provider. A family-owned business founded in 1892, Stäubli is an international group headquartered in Pfäffikon, Switzerland, operating in 28 countries with over 6000 employees worldwide. Stäubli (UK) Ltd is part of the Stäubli Group, and our Robotics division manufactures powerful and high-precision solutions alongside providing Engineering and Technical Support across a variety of industries including Automotive, Food and Beverage, Healthcare, Plastics, and many more. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance – our strong basis for the trusted partnership with our customers worldwide.
We are looking for a Field Service Engineer to join our existing team supporting our Robotics Division. This role will involve both working from our Telford Office and providing coverage for Customers throughout the UK & Ireland. The main responsibilities for this role will involve:
- Responding to service and breakdown requests with Customers; diagnosing, repairing and troubleshooting on 4-axis & 6-axis robots and associated controllers on a scheduled, emergency or 24/7 basis.
- Completion of Field Service reports on all customer-related activity.
- Liaising with the relevant department in Stäubli France for the return of parts under warranty.
- Basic programming of Robots (Full Training will be provided).
- To be included in the 24/7 on-call rota, which may require response to call outs outside of standard working hours.
- To deliver our maintenance/user training courses as and when required.
We are ideally looking for candidates that are based within a commutable distance to our Telford office.
Qualifications:
- Minimum of 3 years automation and/or technical service experience.
- Full valid UK Drivers licence.
- Valid passport (or capability to get a passport) as international travel will be required.
- Willingness to travel 50% - 70% of the time.
- Experience of electrical/electronic and mechanical troubleshooting, preventative maintenance as well as repair and refurbishment.
- Experience of reading and interpreting electrical/mechanical drawings and related technical documents.
- Good clear communication skills and be comfortable liaising with all levels whilst being able to work with minimal supervision.
Additional Information:
This role will benefit from a Company vehicle, fuel card, and credit card. Stäubli UK offers excellent competitive benefits including enhanced annual leave, sick pay, and monthly pension contributions alongside private medical cover and a discount benefit hub.
Robotic Field Service Engineer in Telford employer: STÄUBLI
Contact Detail:
STÄUBLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Robotic Field Service Engineer in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the robotics and automation field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Stäubli and understand their products and services. Be ready to discuss how your experience aligns with their needs, especially in troubleshooting and maintenance. We want to see your passion for robotics shine through!
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, bring them up during conversations. Whether it’s a cool robot you built or a tricky problem you solved, we love hearing about your hands-on experience in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Stäubli family. Let’s get you on board!
We think you need these skills to ace Robotic Field Service Engineer in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Robotic Field Service Engineer role. Highlight your automation and technical service experience, and don’t forget to mention any relevant troubleshooting skills you have. We want to see how your background fits with what we do at Stäubli!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about robotics and how your skills align with our mission at Stäubli. Keep it concise but engaging – we love a good story that showcases your journey in the field.
Show Off Your Communication Skills: Since this role involves liaising with customers and various departments, make sure to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively communicate complex technical information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Stäubli family!
How to prepare for a job interview at STÄUBLI
✨Know Your Robots
Make sure you brush up on your knowledge of 4-axis and 6-axis robots. Understand their functionalities, common issues, and troubleshooting techniques. This will not only show your technical expertise but also your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous automation and technical service experience in detail. Be ready to share specific examples of how you've diagnosed and repaired equipment, as well as any relevant projects you've worked on that demonstrate your skills.
✨Communication is Key
Since you'll be liaising with customers and various departments, practice clear and concise communication. Think about how you can explain complex technical issues in a way that's easy for non-technical people to understand.
✨Be Ready for On-Call Scenarios
Understand the demands of being part of a 24/7 on-call rota. Prepare to discuss your flexibility and willingness to travel, as well as how you manage work-life balance when responding to emergency calls.