At a Glance
- Tasks: Manage relationships with elite sports clients and provide expert consultancy.
- Company: Join STATSports, a leader in athlete performance technology.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and client success.
- Why this job: Shape the future of sport while working with top athletes and organisations.
- Qualifications: 2:1 degree in Sports and strong communication skills required.
Location: UK/Ireland
Type: Permanent/Full Time
Want to play your part in shaping the future of sport? At STATSports, you’ll join a team trusted by the world’s biggest athletes and organisations. Our technology powers performance on the biggest stages and supports the next generation of athletes to reach their full potential. From our beginnings in 2007 to becoming the global leader in GPS player tracking, innovation has always driven us forward and our people make it possible. We work hard, we celebrate success, and together we’re creating something special. The next breakthrough in sport could have your name on it. We are a mission-driven collective, we innovate and never sit still, always striving for better and we believe the best is yet to come.
About the role
We're looking for a world class Account Manager to support our professional sports clients globally based in the UK and across Europe. You’ll own the relationships we have with elite sports organisations providing training, sports consultancy and ongoing support daily. In this role, you’ll become an expert in our industry-leading technology and make sure our clients get maximum value from our products and services.
- Serve as the lead point of contact for all customer account management matters.
- Provide Sports Science consultancy.
- Be strategic in your approach, providing proactive, value add account management services.
- Ensure clients are using the most up to date products, and are fully trained on every aspect of the system.
- Be highly personable and professional.
- Build and maintain strong, long lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed.
- Ensure client records are up to date and accurate in Salesforce, recording all interactions.
- Visit clients throughout the year to ensure client’s needs and objectives are being met.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the Sales Team to identify and grow opportunities within territories.
Miscellaneous
Continued contribution to the Sports Science Department which includes written Performance Insights. Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills.
About You
This role is ideal for someone who enjoys building relationships and likes to work in a fast-paced environment. A world class Account Manager at STATSports is organised, has great communication skills and is passionate about providing exceptional customer experiences.
You’ll need to have: At least a 2:1 in Sports.
Remote Account Manager in Swansea employer: STATSports
At STATSports, we pride ourselves on being a leading innovator in sports technology, offering our employees the chance to work with elite athletes and organisations across the globe. Our dynamic work culture fosters collaboration and celebrates success, while providing ample opportunities for professional growth and development in a fast-paced environment. Join us in shaping the future of sport and enjoy the unique advantage of being part of a mission-driven team that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Account Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the sports industry, especially those connected to STATSports. Use LinkedIn to connect and engage with potential colleagues or clients. A friendly message can go a long way!
✨Tip Number 2
Prepare for interviews by knowing our products inside out. Familiarise yourself with our technology and think about how you can add value to our clients. Show us you’re not just another candidate but someone who’s genuinely excited about what we do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of an Account Manager. We want to see your passion for building relationships and helping clients succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our mission-driven team at STATSports.
We think you need these skills to ace Remote Account Manager in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant sports consultancy work. We want to see how your skills align with what we do at STATSports!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sports and how you can contribute to our mission. Be personable and professional – we love a bit of personality!
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. We want to know you can build strong relationships with our clients!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at STATSports
✨Know Your Stuff
Before the interview, dive deep into STATSports and their technology. Understand how their GPS player tracking works and be ready to discuss how it benefits athletes. This shows your genuine interest and helps you connect your skills to their needs.
✨Showcase Your People Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your communication skills and how you’ve handled challenging situations with clients.
✨Be Proactive
Think about how you can add value to STATSports from day one. Come up with ideas on how to improve client engagement or enhance their experience with the products. This proactive mindset will impress them and show you're ready to contribute.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their future plans for innovation or how they measure success in client relationships. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
