At a Glance
- Tasks: Manage relationships with elite sports clients and provide top-notch consultancy.
- Company: Join STATSports, the global leader in GPS player tracking technology.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for growth.
- Other info: Fast-paced environment with a focus on innovation and professional development.
- Why this job: Shape the future of sport while working with world-class athletes and organisations.
- Qualifications: Must have a 2:1 in Sports and excellent communication skills.
Location: UK / Ireland
Type: Permanent / Full Time
Want to play your part in shaping the future of sport? At STATSports, you’ll join a team trusted by the world’s biggest athletes and organisations. Our technology powers performance on the biggest stages and supports the next generation of athletes to reach their full potential. From our beginnings in 2007 to becoming the global leader in GPS player tracking, innovation has always driven us forward and our people make it possible. We work hard, we celebrate success, and together we’re creating something special. The next breakthrough in sport could have your name on it. We are a mission-driven collective, we innovate and never sit still, always striving for better and we believe the best is yet to come.
About the role
We're looking for a world-class Account Manager to support our professional sports clients globally based in the UK and across Europe. You’ll own the relationships we have with elite sports organisations providing training, sports consultancy and ongoing support daily. In this role, you’ll become an expert in our industry-leading technology and make sure our clients get maximum value from our products and services.
- Serve as the lead point of contact for all customer account management matters.
- Provide Sports Science consultancy.
- Be strategic in your approach, providing proactive, value-add account management services.
- Ensure clients are using the most up-to-date products, and are fully trained on every aspect of the system.
- Be highly personable and professional.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed.
- Ensure client records are up to date and accurate in Salesforce, recording all interactions.
- Visit clients throughout the year to ensure client’s needs and objectives are being met.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the Sales Team to identify and grow opportunities within territories.
Miscellaneous
Continued contribution to the Sports Science Department which includes written Performance Insights. Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills.
About You
This role is ideal for someone who enjoys building relationships and likes to work in a fast-paced environment. A world-class Account Manager at STATSports is organised, has great communication skills and is passionate about providing exceptional customer experiences.
You’ll need to have: At least a 2:1 in Sports.
Remote Account Manager in Southend-on-Sea employer: STATSports
At STATSports, we pride ourselves on being a leading innovator in sports technology, offering our employees the chance to work with elite athletes and organisations across the globe. Our dynamic work culture fosters collaboration and celebrates success, while providing ample opportunities for professional growth and development in a fast-paced environment. Join us in shaping the future of sport and enjoy the unique advantage of being part of a mission-driven team that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Account Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching STATSports and their technology. Show us that you understand our mission and how you can contribute to shaping the future of sport. Tailor your answers to highlight your experience in account management and client relations.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire, like STATSports. Express your interest in potential opportunities and showcase how your skills align with their needs.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Remote Account Manager in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant sports consultancy work. We want to see how your skills align with what we do at STATSports!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sports and how you can contribute to our mission. Be personable and professional – we love a bit of character!
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to build relationships and provide exceptional customer experiences. Share examples that show off your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at STATSports
✨Know Your Stuff
Make sure you’re well-versed in STATSports' technology and the sports science industry. Familiarise yourself with the latest trends and how our products can benefit elite sports organisations. This will show your passion and commitment to the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Be personable and professional, just like you would with clients. Share relevant experiences that highlight your relationship-building skills and how you’ve successfully managed accounts in the past.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've handled challenging client requests or issues in previous roles. Use specific examples to demonstrate your strategic thinking and ability to provide proactive solutions that add value to clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also gives you a chance to understand how you can contribute to STATSports' mission. Ask about their approach to client management and how they measure success in this role.
