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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and provide top-notch support.
- Company: Leading sports tech company with a focus on innovation.
- Benefits: Opportunity for full-time conversion, dynamic team environment, and skill development.
- Why this job: Join a passionate team and make a real difference in customer experiences.
- Qualifications: Experience in customer support and familiarity with Microsoft systems.
- Other info: Exciting role with potential for growth in a vibrant industry.
The predicted salary is between 30000 - 42000 £ per year.
A leader in sports technology is seeking a Customer Support Representative in Newry, UK. Your role will involve being the primary contact for customer queries and providing exceptional support across multiple channels.
The ideal candidate will have experience in customer support and familiarity with Microsoft systems. You will address customer complaints, manage orders, and adhere to company procedures, all while working in a dynamic team environment.
This position offers potential conversion to full-time employment.
Global Customer Support Specialist - Impact & Solutions in Newry employer: STATSports
Contact Detail:
STATSports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Support Specialist - Impact & Solutions in Newry
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with Microsoft systems and any other tools mentioned in the job description. Being comfortable with these will give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Global Customer Support Specialist - Impact & Solutions in Newry
Some tips for your application 🫡
Show Your Customer Support Experience: When you're writing your application, make sure to highlight any previous experience in customer support. We want to see how you've handled queries and complaints before, so share specific examples that showcase your skills!
Familiarity with Microsoft Systems: Since familiarity with Microsoft systems is a must, don’t forget to mention any relevant software you’ve used. We love seeing candidates who can hit the ground running, so let us know how comfortable you are with these tools.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be doing a lot of it in this role. Avoid jargon and make sure your passion for customer support shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at STATSports
✨Know the Company Inside Out
Before your interview, do some homework on the sports technology company. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Support Skills
Prepare specific examples from your past experience that highlight your customer support skills. Think about times when you resolved a difficult issue or went above and beyond for a customer. This will demonstrate your capability to handle queries and complaints effectively.
✨Familiarity with Microsoft Systems
Since familiarity with Microsoft systems is a must, brush up on your knowledge of tools like Excel, Word, and Outlook. Be ready to discuss how you've used these tools in previous roles to manage orders or track customer interactions.
✨Emphasise Teamwork and Adaptability
This role involves working in a dynamic team environment, so be prepared to talk about your teamwork experiences. Share examples of how you've adapted to changes or collaborated with others to achieve a common goal, showcasing your flexibility and team spirit.
