At a Glance
- Tasks: Provide top-notch support for software and hardware issues in elite sports tech.
- Company: Dynamic software performance tracking company based in Newry.
- Benefits: Competitive salary, learning opportunities, and a supportive team environment.
- Why this job: Join a team that values innovation and ownership in the world of elite sports.
- Qualifications: 1-3 years in IT support with knowledge of C# and Angular.
- Other info: Exciting chance to grow your skills in a fast-paced, innovative setting.
The predicted salary is between 30000 - 42000 £ per year.
A software performance tracking company in Newry is seeking a Technical Support Engineer to provide exceptional customer support. In this hands-on role, you will resolve complex software and hardware issues, acting as a primary point of contact for customer queries.
The ideal candidate will have:
- 1-3 years of experience in IT support
- Foundational knowledge in C# and Angular
- A solid understanding of incident management
Join us in an environment that values ownership, learning, and innovation in elite sport application.
Elite Sports Tech Support Engineer in Newry employer: STATSports
Contact Detail:
STATSports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elite Sports Tech Support Engineer in Newry
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills before the interview. Brush up on C# and Angular, and be ready to discuss how you've tackled complex issues in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the world of elite sports tech.
We think you need these skills to ace Elite Sports Tech Support Engineer in Newry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and any relevant skills in C# and Angular. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support and how you can contribute to our mission in elite sports. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex software or hardware issues in the past. We’re looking for candidates who can think on their feet and provide exceptional customer support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at STATSports
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of C# and Angular before the interview. Be ready to discuss how you've used these technologies in past roles, and think of specific examples where you resolved complex issues. This will show that you’re not just familiar with the tech, but that you can apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share stories about how you've tackled challenging software or hardware problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle customer queries effectively.
✨Understand Incident Management
Familiarise yourself with incident management processes and tools. Be ready to discuss how you prioritise and manage incidents, as well as any experience you have with ticketing systems. This knowledge will highlight your readiness for the role and your commitment to providing exceptional support.
✨Embrace the Company Culture
Research the company’s values around ownership, learning, and innovation in elite sports. Think about how your personal values align with theirs and be prepared to discuss this during the interview. Showing that you fit into their culture can set you apart from other candidates.