At a Glance
- Tasks: Manage relationships with elite sports clubs and provide expert consultancy.
- Company: Join STATSports, the world leader in GPS player tracking and analysis.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment focused on diversity and inclusion.
- Why this job: Make a real impact in sports while working with champions and innovative technology.
- Qualifications: Degree in Sports & Exercise Science and experience in high-performance sports.
The predicted salary is between 40500 - 49500 £ per year.
Region: North West England - On-site
Contract: Permanent - Full-time
Start Date: As soon as possible
About us:
At STATSports, you’ll work with current champions and help to mould future champions. As part of our team, you will play a part in some of the greatest sporting moments in history. Everything we do helps elite teams and individual athletes of all abilities reach their fullest potential. We’ve come a long way since 2007, from humble beginnings to world leaders in GPS player tracking and analysis, all made possible by our amazing people. We are a mission-driven collective; we innovate and never sit still, always striving for better, and we believe the best is yet to come.
About the role:
We're looking for a world-class Account Manager to support a high-profile club based in the UK. You’ll own the relationships we have within this elite sports organisation, providing training, sports consultancy and ongoing support daily. In this role, you’ll become an expert in our industry-leading technology and make sure our client gets maximum value from our products and services.
Key responsibilities:
- Account Management: Serve as the lead point of contact for all customer account management matters.
- Provide Sports Science consultancy.
- Be strategic in your approach, providing proactive, value-add account management services.
- Ensure clients are using the most up-to-date products and are fully trained on every aspect of the system.
- Be highly personable and professional. Build and maintain strong, long-lasting client relationships.
- Ensure timely, successful delivery of our solutions to meet customer needs and objectives.
- Provide prompt and accurate answers to clients’ queries and assist with challenging requests or issue escalations as needed.
- Keep client records up to date and accurate in Salesforce, recording all interactions.
- Visit clients throughout the year to ensure clients’ needs and objectives are being met.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the Sales Team to identify and grow opportunities within territories.
Miscellaneous:
- Continued contribution to the Sports Science Department, which includes written Performance Insights.
- Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry, including competitor systems as well as Account Management skills.
About you:
This role is ideal for someone who enjoys building relationships and likes to work in a fast-paced environment. A world-class Account Manager at STATSports is organised, has great communication skills and is passionate about providing exceptional customer experiences.
You’ll need to have:
- At least a 2:1 in Sports & Exercise Science or equivalent.
- Experience working or coaching in High Performance Sports using a GPS Performance Tracking System.
- Ability to speak English fluently.
- The ability to be onsite working at the club’s facilities.
Desirable Qualifications:
- Experience with Salesforce CRM.
- Fluency in another European language.
- 1 year+ working in a customer-focused role.
No one wins unless everyone wins! We believe that diverse teams have the greatest impact, so we really care about creating a diverse and inclusive environment. At STATSports, no one wins unless everyone wins, so we’re focused on creating a team where everyone feels they belong. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. If you do, you'll be joining an environment where everyone has an equal opportunity to share their opinion, showcase their skills, develop their career and be part of a caring and inclusive team.
Why STATSports?
We’re still a small business that happens to be the world leader in our field; that means you can be a part of something big. Working at STATSports, you’ll have a real impact and see directly how the day-to-day work you do makes a difference in sport at the elite level. You’ll collaborate with an elite team and be given the freedom to innovate, create and deliver at the highest level.
Account Manager in Liverpool employer: STATSports
STATSports offers an exceptional work environment in Newry, Northern Ireland, where innovation meets collaboration. As a Hybrid QA Engineer, you'll thrive in a close-knit team culture that values quality and creativity, with opportunities for professional growth through hands-on experience in both manual and automated testing. Enjoy the flexibility of hybrid work while contributing to cutting-edge projects that shape the future of sports technology.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Liverpool
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like STATSports. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including STATSports. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Account Manager in Liverpool
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining STATSports aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at STATSports
✨Highlight Your Passion for Sports
When chatting with STATSports, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
