At a Glance
- Tasks: Manage relationships with elite sports clients and provide top-notch consultancy.
- Company: Join STATSports, a leader in athlete performance technology.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and client success.
- Why this job: Shape the future of sport while working with world-class athletes and organisations.
- Qualifications: 2:1 degree in Sports and excellent communication skills required.
Location: UK / Ireland
Type: Permanent / Full Time
Want to play your part in shaping the future of sport? At STATSports, you’ll join a team trusted by the world’s biggest athletes and organisations. Our technology powers performance on the biggest stages and supports the next generation of athletes to reach their full potential. From our beginnings in 2007 to becoming the global leader in GPS player tracking, innovation has always driven us forward and our people make it possible. We work hard, we celebrate success, and together we’re creating something special. The next breakthrough in sport could have your name on it. We are a mission-driven collective, we innovate and never sit still, always striving for better and we believe the best is yet to come.
About the role
We're looking for a world-class Account Manager to support our professional sports clients globally based in the UK and across Europe. You’ll own the relationships we have with elite sports organisations providing training, sports consultancy and ongoing support daily. In this role, you’ll become an expert in our industry-leading technology and make sure our clients get maximum value from our products and services.
- Serve as the lead point of contact for all customer account management matters.
- Provide Sports Science consultancy.
- Be strategic in your approach, providing proactive, value-add account management services.
- Ensure clients are using the most up-to-date products, and are fully trained on every aspect of the system.
- Be highly personable and professional.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed.
- Ensure client records are up to date and accurate in Salesforce, recording all interactions.
- Visit clients throughout the year to ensure client’s needs and objectives are being met.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the Sales Team to identify and grow opportunities within territories.
Miscellaneous
Continued contribution to the Sports Science Department which includes written Performance Insights. Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills.
About You
This role is ideal for someone who enjoys building relationships and likes to work in a fast-paced environment. A world-class Account Manager at STATSports is organised, has great communication skills and is passionate about providing exceptional customer experiences.
You’ll need to have: At least a 2:1 in Sports.
Remote Account Manager in Essex employer: STATSports
At STATSports, we pride ourselves on being a leading innovator in sports technology, offering our employees the chance to work with elite athletes and organisations across the globe. Our dynamic work culture fosters collaboration and celebrates success, while providing ample opportunities for professional growth and development in a fast-paced environment. Join us in shaping the future of sport and enjoy the unique advantage of working remotely within the vibrant UK/Ireland region, where your contributions can make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Account Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the sports industry, especially those connected to STATSports. Use LinkedIn to connect and engage with potential colleagues or clients. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your expertise! When you get the chance to speak with someone from STATSports, be ready to discuss how our technology can benefit elite sports organisations. Share insights and ideas that demonstrate your understanding of the industry.
✨Tip Number 3
Prepare for interviews by researching STATSports and our products. Know what makes us tick and how we support athletes. Tailor your answers to show how your skills align with our mission and values.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Remote Account Manager in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant sports consultancy work. We want to see how your skills align with what we do at STATSports!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for sports and how you can contribute to our mission. Be personable and professional, just like we are at STATSports.
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to build relationships and provide exceptional customer experiences. We love candidates who can connect with clients effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the STATSports team!
How to prepare for a job interview at STATSports
✨Know Your Stuff
Make sure you’re well-versed in STATSports' technology and the sports science industry. Familiarise yourself with their products and how they benefit elite athletes. This will show your passion and commitment to the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Share your experiences in account management and how you've successfully built relationships in the past. Being personable is key!
✨Show Your Strategic Side
Be prepared to discuss how you would approach account management strategically. Think about ways to add value to clients and how you can ensure they get the most out of STATSports' offerings.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the company and the role. Inquire about their future innovations or how they measure client success. This shows you’re not just interested in the job, but in contributing to their mission.