Tennis Operations Specialist in West Bromwich

Company description: Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world access to the very best data, content, and insights.

Job Purpose: Not limited to but including:

• Supervise our global network of Tennis Data Collectors who gather our data directly from the venue at WTA events to deliver a high-quality product.
• Conduct official data collection duties onsite at WTA events to the highest standard.
• Deliver and implement consistent training procedures that maintain a high-quality network.
• Operational responsibility for the planning and delivery of all WTA events as per the annual schedule and delivering to KPIs.
• Ensure our operational coverage targets are met and delivered to budget.
• Participate in software testing and additional projects where required.
• Focus on cost efficiency within your network delivering coverage in the most optimal way.
• Maintain a focus on the well-being and engagement of yourself and your freelance data collection team under company guidelines.
• Support our wider Fast Data Operations teams and sports collection where required.

Your role involves the supervision and coordination of our Tennis Data collectors who are responsible for collecting all official data from the WTA tour. Previous experience in supervising people is not required. It is the perfect role for tennis enthusiasts open to a dynamic work environment and available for frequent travel from one tournament to another.

As Tennis Operations Specialist, you are responsible for a global team of Tennis Data Collectors in Fast Data Operations. Your main task is to deliver and implement consistent training and recruitment procedures that maintain a high-quality Data Collector network. Furthermore, you will be expected to travel to WTA events on an ongoing basis and manage our onsite Data Collectors, perform data collection duties and work with other stakeholders to ensure a smooth delivery of the events.

Additionally, you will ensure we have local strategies in place to manage risk, integrity, and Data Collector well-being. You will manage all communication to your network ensuring they are fully aware of changes in procedures, processes, coverage, and the overall purpose of Data Operations. You will regularly review the operational structure to efficiently collect the required content and continuously launch initiatives to meet KPIs and improve the performance of the network.

This is an exciting role for someone with the ability to engage and enable people to perform at their best, to set priorities, goals, and timetables to achieve maximum productivity and to adapt to changing business needs, cultures, conditions, and work responsibilities.

Required profile: DO YOU HAVE THESE ESSENTIALS?

• Good English skills.
• Excellent communication skills.
• Excellent knowledge of tennis.
• Ability to engage and motivate a diverse global team.
• Results driven.
• Strong problem-solving skills and willing to travel on an ongoing basis.

IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO:

• Experience in training people.
• Experience in supervising people.
• Data collection experience.
• Knowledge of other sports (Soccer).
• Proven ability to grasp diverse and often complex legal and regulatory scenarios across different geographies and sports.

What we offer: HERES A LITTLE MORE ABOUT US

Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media, technology, and team performance. With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations and integrity services, or teams with first-of-its-kind AI analysis software.

Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues. We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, No Meeting Fridays, and flexible working schedules.

We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.

Diversity, Equity, and Inclusion at Stats Perform: By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.