Tennis Operations Specialist - United Kingdom, United Kingdom

Stats Perform is the market leader in sports tech, providing trusted sports data to major organisations across sports, media, and broadcasting. We combine decades of data with the latest in-game happenings through AI technologies and machine learning, offering coaches, teams, professional bodies, and media channels access to top-quality data, content, and insights.

Job Purpose:

• Supervise our global network of Tennis Data Collectors who gather data directly from venues at WTA events to deliver a high-quality product.
• Conduct official data collection duties onsite at WTA events to the highest standard.
• Deliver and implement consistent training procedures that maintain a high-quality network.
• Operational responsibility for planning and delivery of all WTA events as per the annual schedule and delivering to KPIs.
• Ensure operational coverage targets are met and delivered to budget.
• Participate in software testing and additional projects where required.
• Focus on cost efficiency within your network, delivering coverage in the most optimal way.
• Maintain a focus on the well-being and engagement of yourself and your freelance data collection team under company guidelines.
• Support our wider Fast Data Operations teams and sports collection where required.

Your role involves the supervision and coordination of our Tennis Data collectors responsible for collecting all official data from the WTA tour. Previous experience in supervising people is not required. This role is ideal for tennis enthusiasts open to a dynamic work environment and available for frequent travel from one tournament to another.

As Tennis Operations Specialist, you will be responsible for a global team of Tennis Data Collectors in Fast Data Operations. Your main task is to deliver and implement consistent training and recruitment procedures that maintain a high-quality Data Collector network. You will be expected to travel to WTA events regularly, manage onsite Data Collectors, perform data collection duties, and work with other stakeholders to ensure smooth event delivery.

Additionally, you will ensure local strategies are in place to manage risk, integrity, and Data Collector well-being. You will manage all communication to your network, ensuring they are fully aware of changes in procedures, processes, coverage, and the overall purpose of Data Operations. Regular reviews of the operational structure will be necessary to efficiently collect the required content and continuously launch initiatives to meet KPIs and improve network performance.

This is an exciting role for someone with the ability to engage and enable people to perform at their best, set priorities, goals, and timetables to achieve maximum productivity, and adapt to changing business needs, cultures, conditions, and work responsibilities.

DO YOU HAVE THESE ESSENTIALS?

• Good English skills.
• Excellent communication skills.
• Excellent knowledge of tennis.
• Ability to engage and motivate a diverse global team.
• Results driven.
• Strong problem-solving skills and willingness to travel on an ongoing basis.

IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO:

• Experience in training people.
• Experience in supervising people.
• Data collection experience.
• Knowledge of other sports (Soccer).
• Proven ability to grasp diverse and often complex legal and regulatory scenarios across different geographies and sports.

Why work at Stats Perform?

• We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us.
• We take care of our colleagues with benefits like Mental Health Days Off, No Meeting Fridays, and flexible working schedules.
• We encourage employees to participate in charitable activities, utilise their 2 days of Volunteering Time Off, support environmental efforts, and be actively involved in Employee Resource Groups.

Diversity, Equity, and Inclusion at Stats Perform:

By joining Stats Perform, you'll be part of a team that celebrates diversity and is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment, underpinning our core values.