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- Tasks: Manage relationships with sports rights-holder partners and deliver impactful reporting.
- Company: Join Stats Perform, the leader in sports tech and data innovation.
- Benefits: Enjoy flexible working, mental health days, and opportunities for volunteering.
- Other info: Be part of a culture that values diversity, creativity, and inclusion.
- Why this job: Make a real impact in the sports industry while working with diverse teams.
- Qualifications: 4-5+ years in sports or media, with strong client management skills.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights, improving how sports fans interact with their favourite sports teams and competitions.
How do we add value?
- Media outlets add a little magic to their coverage with our stats and graphics packages.
- Sportsbooks can offer better predictions and more accurate odds.
- The world's top coaches are known to use our data to make critical team decisions.
- Sports commentators can engage with fans on a deeper level, using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people who spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
Responsibilities:
- Act as the primary day-to-day point of contact for assigned rights-holder partners.
- Own and deliver all regular and contractually required reporting, including monthly, quarterly, and annual financial and operational reports.
- Define, execute, and track partner success plans, covering both contractual obligations and broader success metrics.
- Monitor partner health, proactively identifying risks and opportunities to strengthen relationships and support renewals.
- Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution.
- Build, document, and maintain effective internal processes, documentation, and reporting across the Rights team.
- Coordinate closely with Commercial, Finance, Integrity, and other internal teams to ensure seamless partner delivery.
- Take ownership of day-to-day partner management, reducing dependency on senior leadership for operational execution.
Required Qualifications:
- 4–5+ years’ experience in sports, media, betting, or a related rights-driven industry.
- Direct experience working with rights and/or rights-holder organisations.
- Proven ability to manage high-value, complex B2B client or partner relationships.
- Experience producing structured client reporting and managing ongoing operational delivery.
- Strong organisational skills with a high level of attention to detail.
- Solid project management capability, with the ability to manage multiple workstreams in parallel.
- Excellent written and verbal communication skills.
- Comfortable working across multiple teams and influencing without direct authority.
Why work at Stats Perform?
We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference; by using your skills and experience every day, you'll feel valued and respected for your contribution.
We take care of our colleagues. We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity, ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
Client Success Manager, Rights - London, United Kingdom in Hyde employer: Stats Perform
Contact Detail:
Stats Perform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager, Rights - London, United Kingdom in Hyde
✨Tip Number 1
Network like a pro! Reach out to people in the sports and media industry, especially those who work at Stats Perform. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Stats Perform’s latest projects and how they use data in sports. Show them you’re not just passionate about sports but also about how data drives success.
✨Tip Number 3
Practice your communication skills! As a Client Success Manager, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Stats Perform team.
We think you need these skills to ace Client Success Manager, Rights - London, United Kingdom in Hyde
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Manager role. Highlight your experience in managing B2B relationships and any relevant work in sports or media. We want to see how your skills align with what we do!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, don’t hold back! Use clear, concise language in your application. We love a good story, so feel free to share examples of how you've successfully communicated with clients in the past.
Demonstrate Your Organisational Skills: We’re looking for someone who can juggle multiple tasks effortlessly. In your application, mention specific instances where you’ve managed complex projects or reports. This will show us that you can handle the day-to-day partner management we need.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Stats Perform
✨Know Your Stats
Before the interview, dive deep into Stats Perform's offerings and how they impact the sports industry. Familiarise yourself with their data products and think about how you can contribute to enhancing client relationships through these insights.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage complex B2B relationships. Highlight any experience you have in sports, media, or rights-driven industries, as this will resonate well with the interviewers.
✨Be a Team Player
Since the role involves coordinating with various internal teams, be ready to discuss how you've successfully collaborated across departments in previous jobs. Share stories that illustrate your ability to influence without direct authority and maintain strong working relationships.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's culture and values, especially around diversity and inclusion. This not only demonstrates your alignment with their mission but also gives you a chance to assess if the company is the right fit for you.