At a Glance
- Tasks: Manage relationships with sports rights-holder partners and ensure their success.
- Company: Join Stats Perform, the leader in sports tech and data.
- Benefits: Enjoy flexible working, mental health days, and volunteering time off.
- Other info: Be part of a culture that values diversity, equity, and inclusion.
- Why this job: Make a real impact in the sports industry while working with diverse teams.
- Qualifications: 4-5 years in sports or media, with strong client management skills.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights, improving how sports fans interact with their favourite sports teams and competitions.
How do we add value?
- Media outlets add a little magic to their coverage with our stats and graphics packages.
- Sportsbooks can offer better predictions and more accurate odds.
- The world's top coaches are known to use our data to make critical team decisions.
- Sports commentators can engage with fans on a deeper level, using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people who spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
Responsibilities:
- Act as the primary day-to-day point of contact for assigned rights-holder partners.
- Own and deliver all regular and contractually required reporting, including monthly, quarterly, and annual financial and operational reports.
- Define, execute, and track partner success plans, covering both contractual obligations and broader success metrics.
- Monitor partner health, proactively identifying risks and opportunities to strengthen relationships and support renewals.
- Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution.
- Build, document, and maintain effective internal processes, documentation, and reporting across the Rights team.
- Coordinate closely with Commercial, Finance, Integrity, and other internal teams to ensure seamless partner delivery.
- Take ownership of day-to-day partner management, reducing dependency on senior leadership for operational execution.
Required Qualifications:
- 4–5 years’ experience in sports, media, betting, or a related rights-driven industry.
- Direct experience working with rights and/or rights-holder organisations.
- Proven ability to manage high-value, complex B2B client or partner relationships.
- Experience producing structured client reporting and managing ongoing operational delivery.
- Strong organisational skills with a high level of attention to detail.
- Solid project management capability, with the ability to manage multiple workstreams in parallel.
- Excellent written and verbal communication skills.
- Comfortable working across multiple teams and influencing without direct authority.
Why work at Stats Perform?
We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference; by using your skills and experience every day, you'll feel valued and respected for your contribution.
We take care of our colleagues. We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity, ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
Client Success Manager, Rights - London, United Kingdom employer: Stats Perform
At Stats Perform, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions flexibility and diversity. As an Enterprise Sales Director, you'll not only drive impactful commercial strategies in the exciting realm of sports tech but also benefit from ample opportunities for professional growth and development within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Manager, Rights - London, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Stats Perform and understanding our values. Be ready to discuss how your experience aligns with our mission of enhancing sports data and fan engagement. Show us you're passionate about sports and tech!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it relates to managing client relationships. Think about specific examples where you've successfully navigated challenges or improved partner satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Stats Perform team.
We think you need these skills to ace Client Success Manager, Rights - London, United Kingdom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Success Manager role. Highlight your experience in sports, media, or rights-driven industries, and show us how your skills align with what we’re looking for.
Showcase Your Communication Skills:Since excellent written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and concise, and don’t forget to proofread for any typos!
Highlight Your Project Management Experience:We want to see your organisational skills in action! Share examples of how you've managed multiple workstreams or complex client relationships in the past. This will help us understand how you can handle the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Stats Perform
✨Know Your Stats
Before the interview, dive deep into Stats Perform's offerings and how they impact the sports industry. Familiarise yourself with their data products and think about how you can contribute to enhancing client relationships through these insights.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage complex B2B relationships. Highlight any experience you have in sports, media, or rights-holder organisations, as this will resonate well with the interviewers.
✨Be a Team Player
Stats Perform values collaboration across teams. Be ready to discuss how you've successfully worked with different departments in previous roles. Emphasise your communication skills and how you influence without direct authority.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company culture. Inquire about their approach to diversity and inclusion, or how they measure partner success. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
