At a Glance
- Tasks: Own sales and customer success reporting, build dashboards, and drive data-driven decisions.
- Company: Join Statista, the leading global business data platform with a diverse culture.
- Benefits: Work remotely, enjoy flexible hours, and access wellness options.
- Other info: Dynamic international team with excellent career growth opportunities.
- Why this job: Make an impact by turning data into actionable insights for our revenue teams.
- Qualifications: Bachelor's degree and 3-5 years in Sales or Customer Success Operations.
The predicted salary is between 50000 - 65000 £ per year.
At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions. Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees. We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team. Are you ready to join us?
The Role
- Take ownership of sales and CS reporting across the EMEA region — build and maintain dashboards, track pipeline health, and translate data into clear recommendations that help our revenue teams make better decisions, faster.
- Work closely with Sales and Customer Success leadership to design and improve the processes that keep deals moving and customers retained - from lead handoff to renewal, you will be the person who makes the machine run smoothly.
- Dig into the numbers that drive our GTM performance - conversion rates, churn signals, expansion trends - and turn your analysis into concrete actions that the wider team can execute on.
- Take responsibility for the day-to-day health of our CRM (Salesforce) and tooling (CTI & Meeting Intelligence), identifying gaps, driving adoption, and making sure the data our teams rely on is accurate and actionable.
Requirements
- Bachelor's degree in Business Administration, Economics, Finance, Data Analytics, or a related field.
- 3–5 years of experience in Sales Operations, Revenue Operations, or CS Operations within a B2B or data-driven organization.
- Strong analytical foundation - proven ability to build reports, interpret GTM performance data, and turn findings into actionable recommendations; experience with BI tools (Tableau, Looker, Power BI, or similar) is a plus.
- Hands-on experience with CRM platforms (Salesforce preferred) and tooling; a track record of driving adoption and improving data quality.
- Demonstrated experience identifying process gaps and leading operational improvements across revenue or customer-facing workflows.
- Exceptional communicator with the ability to influence without authority, build trust across functions, and thrive in fast-changing, ambiguous environments - bringing structure and calm where there is none.
What we offer
- Work from abroad up to 30 calendar days a year.
- Hybrid work and flex-time.
- International team and social events.
- Subsidized urban mobility and access to fitness and wellness options.
- Free access to Langdock and all its amazing functionalities.
- Career & training opportunities.
- Attractive locations and modern offices.
- Mental health support with OpenUp.
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
Regional Sales & CS Operations Manager (m/f/d) employer: Statista
Contact Detail:
Statista Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Sales & CS Operations Manager (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to current employees at Statista on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into Statista's products and services. Understand how they use data to empower decision-making. This will not only impress your interviewers but also show that you're genuinely interested in the company.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples of how you've used data to drive decisions in previous roles. Bring along any reports or dashboards you've created to demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Statista team. Good luck!
We think you need these skills to ace Regional Sales & CS Operations Manager (m/f/d)
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your analytical abilities in your application. We want to see how you can turn data into actionable insights, so share examples of reports you've built or analyses you've conducted that made a real impact.
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates tailor their applications to our job description. Mention specific experiences that relate to sales operations and customer success, and show us why you're the perfect fit for this role.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so keep your sentences clear and to the point. Avoid jargon unless it’s relevant to the role, and make sure your passion for data shines through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Statista
✨Know Your Numbers
As a Regional Sales & CS Operations Manager, you'll be expected to dive deep into data. Brush up on key metrics like conversion rates and churn signals before your interview. Be ready to discuss how you've used data analytics in past roles to drive decisions and improve processes.
✨Showcase Your CRM Savvy
Familiarity with Salesforce is crucial for this role. Make sure you can talk about your hands-on experience with CRM platforms and any specific improvements you've made in data quality or user adoption. Bring examples of how you've streamlined operations using these tools.
✨Communicate with Confidence
Exceptional communication skills are a must. Prepare to demonstrate how you've influenced teams and built trust across functions in previous positions. Think of specific instances where your communication made a difference in a project or process.
✨Embrace the Ambiguity
This role requires thriving in fast-changing environments. Be ready to share experiences where you've navigated uncertainty and brought structure to chaotic situations. Highlight your problem-solving skills and adaptability to show you're the right fit for Statista's dynamic culture.