Regional Sales & CS Operations Manager (m/f/d) in London
Regional Sales & CS Operations Manager (m/f/d)

Regional Sales & CS Operations Manager (m/f/d) in London

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
Statista

At a Glance

  • Tasks: Own sales and customer success reporting, build dashboards, and drive data-driven decisions.
  • Company: Join Statista, the leading global business data platform with a diverse and inclusive culture.
  • Benefits: Enjoy hybrid work, international team events, fitness perks, and mental health support.
  • Other info: Dynamic environment with excellent career growth opportunities and a focus on employee well-being.
  • Why this job: Make an impact by turning data into actionable insights that drive success.
  • Qualifications: Bachelor's degree and 3-5 years in Sales or Customer Success Operations required.

The predicted salary is between 50000 - 65000 £ per year.

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions. Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees. We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team. Are you ready to join us?

The Role

  • Take ownership of sales and CS reporting across the EMEA region — build and maintain dashboards, track pipeline health, and translate data into clear recommendations that help our revenue teams make better decisions, faster.
  • Work closely with Sales and Customer Success leadership to design and improve the processes that keep deals moving and customers retained - from lead handoff to renewal, you will be the person who makes the machine run smoothly.
  • Dig into the numbers that drive our GTM performance - conversion rates, churn signals, expansion trends - and turn your analysis into concrete actions that the wider team can execute on.
  • Take responsibility for the day-to-day health of our CRM (Salesforce) and tooling (CTI & Meeting Intelligence), identifying gaps, driving adoption, and making sure the data our teams rely on is accurate and actionable.

Requirements

  • Bachelor's degree in Business Administration, Economics, Finance, Data Analytics, or a related field.
  • 3–5 years of experience in Sales Operations, Revenue Operations, or CS Operations within a B2B or data-driven organization.
  • Strong analytical foundation - proven ability to build reports, interpret GTM performance data, and turn findings into actionable recommendations; experience with BI tools (Tableau, Looker, Power BI, or similar) is a plus.
  • Hands-on experience with CRM platforms (Salesforce preferred) and tooling; a track record of driving adoption and improving data quality.
  • Demonstrated experience identifying process gaps and leading operational improvements across revenue or customer-facing workflows.
  • Exceptional communicator with the ability to influence without authority, build trust across functions, and thrive in fast-changing, ambiguous environments - bringing structure and calm where there is none.

What we offer

  • Work from abroad up to 30 calendar days a year.
  • Hybrid work and flex-time.
  • International team and social events.
  • Subsidized urban mobility and access to fitness and wellness options.
  • Free access to Langdock and all its amazing functionalities.
  • Career & training opportunities.
  • Attractive locations and modern offices.
  • Mental health support with OpenUp.

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.

Regional Sales & CS Operations Manager (m/f/d) in London employer: Statista

At Statista, we pride ourselves on being a dynamic and inclusive employer that champions diversity and fosters a culture of collaboration and innovation. Our employees enjoy flexible working arrangements, opportunities for professional growth, and access to wellness resources, all within a vibrant international environment. Join us in Hamburg, where your contributions will directly impact our mission to empower decision-making through data.
Statista

Contact Detail:

Statista Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Sales & CS Operations Manager (m/f/d) in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills can help them achieve their goals. Tailor your message to highlight your analytical prowess and operational improvements.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Regional Sales & CS Operations Manager (m/f/d) in London

Sales Operations
Customer Success Operations
Data Analytics
CRM Management
Salesforce
Business Intelligence Tools
Report Building
GTM Performance Analysis
Process Improvement
Communication Skills
Influencing Skills
Data Quality Management
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Regional Sales & CS Operations Manager. Highlight your experience in sales operations and data analytics, and don’t forget to showcase any relevant tools you’ve used, like Salesforce or BI platforms.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share your passion for data and how your skills can help us improve our processes and drive results. Keep it engaging and personal!

Show Off Your Analytical Skills: Since this role is all about data, make sure to include examples of how you've used data to make decisions in your previous roles. We want to see your analytical prowess in action, so don’t hold back!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Statista

✨Know Your Numbers

As a Regional Sales & CS Operations Manager, you'll be diving deep into data. Brush up on key metrics like conversion rates and churn signals before your interview. Be ready to discuss how you've used data to drive decisions in past roles.

✨Showcase Your CRM Savvy

Familiarity with Salesforce is crucial for this role. Make sure you can talk about your hands-on experience with CRM platforms and any improvements you've made to data quality. Highlight specific examples where your actions led to better outcomes.

✨Communicate with Confidence

This position requires exceptional communication skills. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've influenced teams or improved processes without direct authority, as these will resonate well with the interviewers.

✨Embrace the Culture

Statista values diversity and a collaborative spirit. Research their culture and be prepared to share how your unique background and experiences can contribute to their team. Show enthusiasm for joining a company that celebrates individuality and teamwork.

Regional Sales & CS Operations Manager (m/f/d) in London
Statista
Location: London

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