Infrastructure Engineer in Glasgow

Location: Edinburgh or Glasgow (Hybrid working available)

Salary: £40,000

Contract: Full-time, Permanent

We are seeking an experienced Infrastructure Engineer to join a Technology Services function within a forward-thinking organisation. This role plays a key part in supporting, maintaining and improving a Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve. Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability and longer-term infrastructure improvement initiatives.

Key responsibilities:

• Support, maintain and optimise Windows Server and Active Directory/Entra ID environments.
• Administer Microsoft 365 services, including identity and access management.
• Manage and support Azure infrastructure, including hybrid cloud services.
• Maintain and support virtualised environments (eg VMware).
• Deliver infrastructure upgrades, migrations and improvement projects.
• Monitor system performance and proactively resolve issues using structured processes.
• Contribute to disaster recovery planning and testing activities.
• Produce and maintain clear, accurate infrastructure documentation.
• Provide 2nd and 3rd line support for infrastructure-related incidents.
• Work closely with internal teams to ensure infrastructure effectively supports business operations.
• Escalate technical issues to external suppliers where appropriate.
• Participate in potential out-of-hours support via rota as required.

Required experience:

• 3-5 years' experience in a similar Infrastructure or Systems Engineer role.
• Strong hands-on experience with Windows Server, Active Directory and Entra ID.
• Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot.
• Working knowledge of Azure services and hybrid cloud environments.
• Experience supporting virtualisation platforms such as VMware.
• Familiarity with backup, recovery and high-availability concepts.
• Experience using PowerShell for basic scripting and automation.
• Strong troubleshooting capability with a structured, analytical approach.

Desirable experience:

• Exposure to security best practices and compliance standards.
• Experience contributing to infrastructure improvement initiatives.
• Microsoft certifications (eg AZ-104, MS-102 or similar).

Skills & attributes:

• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively within an IT team environment.
• Effective communication skills, with the ability to engage stakeholders at all levels.
• Positive attitude and willingness to continuously learn and develop.
• Well organised with strong time management skills.

Additional information:

• Based in Edinburgh or Glasgow with hybrid working available.
• Core hours Monday to Friday, with flexibility depending on business needs.
• Occasional travel to other sites may be required.
• Willingness to attend training and development activities.
• Full UK driving licence and access to a vehicle desirable.

This is an excellent opportunity for an Infrastructure Engineer looking to develop their expertise within a supportive and evolving technology environment, contributing to both operational excellence and strategic infrastructure improvement.