Job summary
We are looking for an experienced and highly organised GP Docman administrator or clinical coder to join our friendly and supportive GP practice team.( Experienced Surgery
The successful candidate will take responsibility for processing incoming clinical correspondence through Docman, ensuring documents are accurately coded, filed and directed to the appropriate clinician or team.
This is a specialist administrative role, and we are particularly interested in applicants with previous experience of Docman, EMIS Web and clinical coding within a GP practice.
Main duties of the job
To process, clinically code and manage incoming patient correspondence using Docman and EMIS Web, including hospital letters, discharge summaries and clinical reports. Ensure accurate SNOMED CT coding, timely filing and appropriate allocation of documents to clinicians. Identify and escalate correspondence requiring clinical review, maintain accurate patient records and manage document workflows efficiently in line with practice protocols and confidentiality requirements.
About us
Station Street Surgery in Atherstone and St Nicolas Medical Centre in Nuneaton are two established NHS GP practices providing comprehensive primary care services to approximately 10,000 patients across Warwickshire.
We are a friendly, supportive and forward-thinking team of GPs, nurses, pharmacists and administrative professionals, committed to delivering high-quality, patient-centred care.
We are continually developing our services, embracing digital technology and improving our clinical and administrative processes to provide efficient, safe and accessible healthcare for our local communities.
Job description
Job responsibilities
We are looking for an experienced and organised Clinical Correspondence Administrator to join our team at Station Street Surgery and St Nicolas Medical Centre.
The role involves processing incoming hospital letters, discharge summaries and clinical correspondence using Docman and EMIS Web, accurately recording relevant information using SNOMED CT codes, maintaining patient records and ensuring documents are filed or allocated to the appropriate clinician. The successful candidate must be able to recognise and promptly escalate correspondence requiring clinical review, following agreed practice protocols.
Applicants should have previous GP practice experience, preferably with Docman, EMIS Web, clinical coding and medical terminology. Excellent attention to detail, time management, confidentiality and the ability to work independently are essential.
We offer a friendly, supportive working environment with opportunities for professional development. Previous experience in GP Docman workflow and clinical coding is highly desirable.
Person Specification
Previous Docman Handling experience
Essential
- Previous GP practice experience with Docman and EMIS Web, good knowledge of medical terminology and SNOMED CT clinical coding, excellent attention to detail, organisational skills and understanding of patient confidentiality. Ability to work independently, manage workloads efficiently and recognise when clinical information requires escalation.
Desirable
- Desirable: Experience independently processing and coding hospital correspondence, discharge summaries and managing Docman workflows within a GP practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Station Street Surgery
Address
Station Street Surgery
St Nicolas medical centre Nuneaton
Windermere Ave
Nuneaton
CV11 6HH
United Kingdom
Employer's website
