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For Companies At a Glance
- Tasks: Be the friendly face of our GP surgery, managing appointments and patient inquiries.
- Company: Join a supportive team at St Nicolas, part of Station Street Surgery.
- Benefits: Flexible hours, valuable experience in healthcare, and a chance to make a difference.
- Why this job: Help patients while developing your skills in a dynamic healthcare environment.
- Qualifications: Experience in a GP setting and proficiency in EMIS Web is a plus.
- Other info: Opportunity for growth within a well-established team.
Overview
We are looking for an anenthusiastic and organized individual to join our team as a Receptionist at our GP surgery. Using EMIS, you will be the first point of contact for patients, handling appointments, telephone inquiries, and prescription requests while ensuring accurate record‑keeping and smooth communication. This role is ideal for someone with excellent customer service skills, attention to detail, and experience in a busy healthcare environment. Familiarity with EMIS is highly desirable. Be part of a supportive team making a difference in patient care!
PLEASE NOTE : The role initially requires 20-25 hours per week, with afternoon shifts starting from 12:30 PM to 6:30 PM. These hours may adjust in the future based on the needs of the practice.
Main duties of the job
- Managing patient correspondence, referrals, and documentation
- Maintaining accurate patient records using EMIS Web
- Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management.
- Liaising with patients, healthcare professionals, and other services.
- Using Docman for scanning and summarizing medical records.
About us
St Nicolas is a branch of Station street surgery. We are in process of building a strong team that can grow and work together for years to come.
Person Specification
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GP Receptionist employer: Station Street Surgery
Contact Detail:
Station Street Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on St Nicolas and Station Street Surgery. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice makes perfect! If you're not familiar with EMIS, take some time to learn the basics. There are plenty of online resources and tutorials that can help you get up to speed. Being able to demonstrate your knowledge of EMIS during the interview will definitely give you an edge.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for patients or customers. This role is all about making a difference in patient care, so highlighting your ability to handle inquiries and manage appointments with a smile will be key.
✨Tip Number 4
Apply through our website! We want to make it as easy as possible for you to join our team. By applying directly through our site, you'll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of our growing workforce!
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for patient care shine through in your application. We want to see that you're excited about joining our team and making a difference in the lives of patients.
Highlight Relevant Experience: Make sure to showcase any previous experience you have in a GP surgery or similar healthcare environment. We love seeing how your background aligns with the role, especially if you've worked with EMIS before!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Station Street Surgery
✨Know Your EMIS
Since familiarity with EMIS is highly desirable, make sure you brush up on your skills. Review how to manage patient records, appointments, and correspondence using EMIS Web. If possible, practice navigating the system so you can confidently discuss your experience during the interview.
✨Showcase Your Customer Service Skills
As a GP Receptionist, you'll be the first point of contact for patients. Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you handled difficult inquiries or resolved issues effectively, as this will demonstrate your ability to thrive in a busy healthcare environment.
✨Understand the Role's Responsibilities
Familiarise yourself with the main duties listed in the job description. Be ready to discuss how your previous experience aligns with managing patient correspondence, referrals, and documentation. This shows that you’re not just interested in the role but also understand what it entails.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the surgery's approach to patient care, or how they handle busy periods. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.
