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- Tasks: Be the friendly face of our GP surgery, managing appointments and patient inquiries.
- Company: Join St Nicolas, a supportive branch of Station Street Surgery.
- Benefits: Flexible hours, supportive team, and the chance to make a real difference in patient care.
- Why this job: Kickstart your career in healthcare while helping patients every day.
- Qualifications: Experience in a GP setting and proficiency in EMIS Web are a plus.
- Other info: Great opportunity for growth in a dynamic healthcare environment.
We are looking for an enthusiastic and organized individual to join our team as a Receptionist at our GP surgery. Using EMIS, you will be the first point of contact for patients, handling appointments, telephone inquiries, and prescription requests while ensuring accurate record‑keeping and smooth communication. This role is ideal for someone with excellent customer service skills, attention to detail, and experience in a busy healthcare environment. Familiarity with EMIS is highly desirable. Be part of a supportive team making a difference in patient care!
PLEASE NOTE: The role initially requires 20-25 hours per week, with afternoon shifts starting from 12:30 PM to 6:30 PM. These hours may adjust in the future based on the needs of the practice.
Main duties of the job:- Managing patient correspondence, referrals, and documentation
- Maintaining accurate patient records using EMIS Web
- Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management
- Liaising with patients, healthcare professionals, and other services
- Using Docman for scanning and summarizing medical records
St Nicolas is a branch of Station street surgery. We are in process of building a strong team that can grow and work together for years to come.
Person Specification:- Previous GP Surgery Experience: Demonstrated experience in a similar administrative and secretarial role within a GP practice or primary care setting.
- Proficiency in EMIS Web: Strong working knowledge of EMIS Web for managing patient records, appointments, and correspondence.
- Administrative Skills: Proven ability to manage administrative tasks such as filing, record‑keeping, scheduling, and correspondence in a healthcare environment.
- IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software.
- NHS or Primary Care Experience: Familiarity with NHS systems, processes, and healthcare protocols.
- Experience with CQC Requirements: Knowledge of Care Quality Commission (CQC) standards and the ability to ensure compliance within the practice.
GP Receptionist in Atherstone employer: Station Street Surgery
Contact Detail:
Station Street Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist in Atherstone
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on St Nicolas and its values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and handling patient inquiries. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your EMIS skills! If you've got experience with EMIS Web, be ready to discuss specific examples of how you've used it in previous roles. This will demonstrate your capability and make you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace GP Receptionist in Atherstone
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for patient care shine through in your application. We want to see that you're not just looking for a job, but that you're excited about being part of our team and making a difference in people's lives.
Highlight Relevant Experience: Make sure to showcase any previous experience you have in a GP surgery or similar healthcare environment. We love seeing how your background aligns with the role, especially if you've worked with EMIS before!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Station Street Surgery
✨Know Your EMIS
Since familiarity with EMIS is highly desirable, make sure you brush up on your skills before the interview. If you can, practice navigating the system and be ready to discuss how you've used it in previous roles. This will show that you're not just a good fit but also proactive!
✨Showcase Your Customer Service Skills
As a GP Receptionist, you'll be the first point of contact for patients. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to manage patient inquiries with empathy and professionalism.
✨Understand the Role's Responsibilities
Familiarise yourself with the main duties listed in the job description. Be prepared to discuss how your previous experience aligns with managing patient correspondence, maintaining records, and overseeing daily operations. This shows that you’re not only interested but also well-prepared.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they handle busy periods, or what the training process looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
