SENIOR KEY ACCOUNT MANAGER - UNITED KINGDOM M/F/D in London

About AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps. Our integrated platform offers web and API‐based solutions that help companies align their digital, e‐commerce, and product teams, maximizing digital impact to create seamless and engaging experiences for their customers.

At AB Tasty, we are committed to continuous innovation and exploring cutting‐edge technologies to ensure we provide state‐of‐the‐art solutions. Every project is an opportunity to push boundaries and make a real impact on user satisfaction. Leading brands such as Kering, McDonald's, L'Oréal, Disneyland Paris and LVMH use AB Tasty's platform to achieve their revenue goals by maximizing the impact of their digital initiatives.

Since our founding in 2009, AB Tasty has established itself as a key player in the industry, with offices across North America, Europe and Asia Pacific (Australia and Singapore). We foster a collaborative environment where teams work together to exceed expectations and deliver tangible results for our clients.

WHO WE ARE Ready to shape the future of digital optimization as part of a global leader in AI‐powered experience solutions? AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey.

Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris and LVMH. With a strong international presence across Europe, North America and APAC and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization—powered by AI, experimentation, personalization and data. Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic, international environment where innovation, ownership, and impact are not buzzwords—but daily realities.

Our Culture Is Driven By Strong Values:

• We bring client satisfaction
• We are impactful
• We go above and beyond
• We live one team, one dream

We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top‐notch digital experiences – we’re committed to nurturing our team and their professional journeys.

THE TEAM Team Name & Location: The UK Key Account Management team, based in our London office, covering the UK market. Team Composition: You will join a team of Key Account Managers and work closely with internal stakeholders including the Head of KAM UK, the UK VP of Sales, Customer Success Managers, Partner Sales Managers, Solutions Engineers and Revenue Operations. Externally, you will engage with senior decision makers and key stakeholders at Enterprise accounts across the UK.

Role Overview: As Senior KAM UK, you will manage and grow a portfolio of key Enterprise accounts in the UK market, ensuring retention, expansion and satisfaction of AB Tasty's most strategic clients.

Tech Stack & Tools: Salesforce (CRM & forecasting), Gong (call intelligence), Slack (internal communication), Google Workspace (Drive, Docs, Sheets) and the AB Tasty platform (Web Experimentation, Personalization, Feature Experimentation, Recommendations & Search).

Additional Information: This role is based in our London office. Occasional travel within the UK and to the Paris headquarters may be required for client meetings, QBRs and company events.

YOUR MISSION:

• Manage an Enterprise account portfolio primarily based in the UK, owning the full commercial relationship and driving revenue growth across your book of business.
• Drive transitions and onboarding of key accounts—including flagship clients—ensuring a seamless experience and strong early engagement.
• Identify and execute upsell and cross‐sell opportunities within your portfolio, leveraging AB Tasty's full suite of products to expand account value.
• Collaborate closely with CSM teams on client use cases, QBRs and adoption initiatives to ensure clients derive maximum value from the platform.
• Attend customer meetings and ensure rigorous follow‐ups, including calendar linking, structured account reviews and proactive stakeholder engagement.
• Contribute to the UK geographical segmentation strategy, providing market insights and recommendations to optimise account coverage and team performance.

What You’ll Bring:

• Significant experience in Enterprise account management (Senior KAM or Senior Account Executive level) within a SaaS, Digital or Martech environment, with a proven track record of retaining and growing strategic accounts.
• A hunter mindset—confidence in developing and pursuing new commercial opportunities within an existing client base, with strong negotiation and closing skills.
• Strong ability to engage and influence senior decision‐makers, navigating complex Enterprise organisations and multi‐stakeholder buying processes.
• A collaborative and team‐oriented approach, with the ability to work cross‐functionally alongside CSM, Presales and Partner teams to deliver outstanding client outcomes.
• Eagerness to learn, adapt and contribute in a fast‐paced, international environment—coachable, curious and driven by continuous improvement.

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU’LL LOVE IT HERE:

• Make a Real Impact: Directly influence our success and contribute to the company’s growth.
• Ownership & Autonomy: We believe in trust—no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: We offer vast opportunities for professional growth, education and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

INTERVIEW PROCESS:

• Step 1: Discovery interview with Fayçal Bennegadi, Talent Acquisition Team Leader.
• Step 2: Hiring Manager interview with Will Bashford, UK VP of Sales.
• Step 3: Case study presentation with a team member.
• Step 4: Final meeting with a member of the Leadership team.

DETAILS:

• Contract: Permanent full‐time
• Location: London
• Remote: up to 3 days per week