We are seeking a dedicated and compassionate Passenger Assistant to join our team. As a Passenger Assistant, you will play a crucial role in ensuring the safe and comfortable transportation of passengers, particularly those with special needs and disabilities, to and from their destinations., * Assist passengers with disabilities, elderly individuals, and other vulnerable individuals during transportation, ensuring their safety and comfort at all times.
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Assist passengers in boarding and disembarking vehicles, including wheelchair users and individuals with mobility aids.
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Secure passengers and mobility aids safely within the vehicle, following established protocols and procedures.
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Communicate effectively with passengers to understand their needs and provide appropriate assistance and support.
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Monitor passenger behavior and respond promptly to any issues or concerns, being calm at all times.
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Work collaboratively with drivers and other team members to ensure the smooth operation of transportation services.
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Adhere to all relevant policies, procedures, and regulations governing passenger transportation, including health and safety guidelines and disability discrimination laws.
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Participate in ongoing training and development opportunities to enhance knowledge and skills in passenger assistance and disability awareness.
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Maintain accurate records and documentation related to passenger assistance activities, including incident reports and service logs.
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Represent the council positively and professionally when interacting with passengers, stakeholders, and members of the public.
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PATS certification is recommended notessential.
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Enhanced DBS is a must
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Excellent communication and interpersonal skills, with the ability to interact effectively with passengers from diverse backgrounds.
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Knowledge of relevant health and safety regulations and disability discrimination laws.
If you are passionate about making a positive difference in the lives of vulnerable individuals and have the necessary qualifications and skills, we encourage you to apply for this rewarding opportunity to join our team.
Station Cars 02083307000
Surbiton
Permanent, Part-time, Full-time, Fixed term contract, Freelance
Contact Detail:
Station Cars 02083307000 Recruiting Team
